HR Generalist, Pantheon
EMEA
Website operations platform
Be an early applicant
Website operations platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To make the web a first-class platform that delivers results, one that empowers marketing and development teams to take control of their websites.
Role
Who you are
- To be successful in this role, you must have a strong operational background in European Human Resources, experience in recruiting, and the ability to navigate a matrixed, global organization
- Experience: Proven experience in HR operations within global or multi-regional environments, specifically across Europe
- Recruitment Expertise: Demonstrated success managing end-to-end hiring processes (sourcing through to offer) across EMEA markets
- Labor Relations: Experience managing Social Planning, Trade Unions, and Works Councils across EMEA markets
- Employee Relations: Strong background in handling employee relations issues across multiple markets
- Global Collaboration: Ability to liaise and collaborate effectively with US-based or global HR teams to align priorities
- Operational Excellence: Expertise in HR systems, industry-standard processes, and data administration
What the job involves
- We are scaling our People function and are looking for a dedicated HR Generalist to serve as the critical conduit between day-to-day HR operations and client-facing people practices across the EMEA region
- In this role, you will own the full employee lifecycle—from recruitment to offboarding. You will serve as the first point of contact for employees and managers while managing end-to-end hiring to bring top talent into the organization
- You will balance operational excellence with strategic partnership, working closely with HR Business Partners (HRBPs) and our US HR team to deliver a high-quality, compliant, and consistent employee experience
- Full-Cycle Recruiting: Manage the complete hiring process for the EMEA region, including partnering with hiring managers to develop job descriptions, sourcing candidates, conducting screens, coordinating interviews, and managing offer negotiations
- Talent Strategy: Partner with hiring managers to understand team needs and identify the best sourcing strategies to attract diverse, high-performing talent
- Candidate Experience: Ensure a smooth and positive candidate journey that reflects our company culture, acting as the primary point of contact for prospective employees
- Onboarding Transition: Oversee the transition from "candidate" to "employee," managing the onboarding process to ensure new hires are set up for success from Day 1
- First-Line Support: Act as the primary point of contact for employees and managers regarding HR policies, procedures, and general inquiries, ensuring questions are resolved in a timely and empathetic manner
- Manager Coaching: Guide and educate managers on people practices (e.g., policy clarification, leave requests, performance documentation), equipping them to cultivate a psychologically safe and productive workplace culture
- Employee Advocacy: Serve as an advocate for employee concerns, identifying trends in sentiment and morale, and surfacing these insights to the leadership team and HRBPs
- Issue Resolution: Address and resolve employee relations issues, conducting detailed investigations when necessary, and partnering with HRBPs to escalate complex matters
- Regional Compliance: Maintain strict compliance with European employment legislation and internal policies across multiple countries
- Labor Relations: Support the management of Social Planning, Trade Unions, and Works Councils across EMEA markets to ensure smooth labor relations
- Data Integrity: Partner with People Operations to administer and maintain accurate employee data in HR systems (e.g., HRIS, benefits platforms) and utilize this data to prepare reports on turnover, headcount, and promotions
- Process & Documentation: Own the updates of HR documentation (employee handbooks, process guides)
- Global Alignment: Liaise closely within the People Partner team and global Centers of Excellence (COEs) to ensure consistency of HR initiatives across regions
- Program Rollout: Assist HRBPs in rolling out key HR programs, including performance management, engagement surveys, and talent management
- Operational Leverage: Provide tactical support to HRBPs by coordinating logistics for People team initiatives and preparing materials for leadership meetings
Our take
In today's digital landscape, website hosting is a critical component for businesses, and the demand for fast, reliable, and scalable hosting platforms is higher than ever. The competition is fierce, with major players like GoDaddy, Ionos, AWS, and WP Engine dominating the space.
One standout in this crowded market is Pantheon, a leading WebOps platform designed to deliver high-performance hosting for content-driven websites. Pantheon's unique value lies in its ability to provide seamless collaboration between developers and marketers while ensuring fast, reliable website performance. It's a platform that goes beyond traditional hosting by offering powerful tools for managing websites and scaling them as needed - making it a go-to choice for many organizations.
Pantheon has continuously innovated to stay ahead of the competition, with significant investments driving its growth. Initially focused on hosting solutions for WordPress and Drupal websites, it now offers content management as a service. This expansion was bolstered by significant funding, fueling further product development and the introduction of new features like personalization and analytics. These efforts have reinforced Pantheon's position as a leader in the WebOps and hosting space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$100m
SERIES E
Mar 2019
$40m
SERIES D
Total funding: $196.8m
Company benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health
- Remote & In-Office: We believe in a flexible employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens
- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed
- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance
- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities
- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year
- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness
- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses
Company HQ
Chinatown, San Francisco, CA
Leadership
Sameer Kazi
(CEO)Joined Pantheon in 2024 as CEO. They have also served as the Managing Director of Operating Capital since 2015. Previously they were the President of ActiveCampaign and CEO of Cheetah Digital.
Josh Koenig
(Co-Founder & CSO)They were part of the team that drove the first high-profile public Drupal use-case with the Howard and Dean campaign in 2003. They then went on to found the Drupal Dojo, an online learning community for developers, and to co-found the premiere Drupal agency in San Francisco, Chapter Three.
David Strauss
(Co-Founder & CTO)After co-founding Four Kitchens, a successful Web Development shop, they found themselves gravitating away from the customer client work and towards infrastructure solutions. Large clients like NBCUniversal, The Economics, and Wikimedia had already benefited from their scalability and database optimization work.
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