Operations Lead, Foundation Partners
£50-70k
1-2 days a week in office (Putney, London)
People strategy & operations consulting
Job no longer available
People strategy & operations consulting
1-20 employees
Job no longer available
£50-70k
1-2 days a week in office (Putney, London)
1-20 employees
Company mission
To align clients' people strategy with their business strategy to help them achieve their mission.
Role
Who you are
- You may have had a Commercial Management or Operational Leadership role that focusses on building operational improvements over time (not just delivering tasks)
- You’ve potentially worked within a construction or property related business
- However - what matters more than your specific background is your approach, mindset and ability to learn fast. A proven ability to develop systems & processes improving output quality & efficiency
- Commercially sharp – understands contracts, risk allocation, insurance, and what a fair and normal commercial balance looks like
- Execution-obsessed – gets genuine satisfaction from solving problems that aren't straightforward, and from seeing things through to completion
- Confident and credible – comfortable challenging senior people respectfully, pushing for action, and negotiating
- Fast learner – comes from an environment where they've had to figure things out themselves
- AI-curious and ambitious – excited by the opportunity to build a leaner, smarter operation using modern tools
What the job involves
- We're looking for an Operations Lead, in the high-end and super-prime residential property market, who can take ownership of the commercial, contractual, and administrative machinery of the business
- Fidus is a specialist Quantity Surveying & Contract Administration Consultancy operating in the high-end and super-prime residential property market. We're growing, and our senior team's time is increasingly consumed by operational and administrative tasks that pull focus from delivery, client relationships, and business development
- This role exists to fix that. We're looking for an Operations Lead who can take ownership of the commercial, contractual, and administrative machinery of the business - the things that need to happen reliably and on time, but that our QS team shouldn't be the ones doing
- This is not a PA or EA role. It's an Operations Lead role with a strong commercial and contractual backbone, for someone who wants to build something rather than just maintain it
- Total ownership & excellence is the foundation, a defining feature of the role will be to progressively automate and streamline your own responsibilities, freeing you up to take on higher-value work as the business grows. In line with this, we’re looking for someone who sees AI as opportunity, not a threat, a practical tool to build smarter systems over time
- Managing consultant appointments - reviewing and negotiating contractual terms
- Collateral warranties - compiling, tracking, and issuing
- Insurance - becoming the in-house expert on terms, negotiation, and tracking renewal dates across consultants and contractors
- General internal risk and data management
- Fidus appointment contracts with Clients
- Client on-boarding (KYC / AML)
- Commercial Structures for Projects
- Working with lawyers & accountants to ensure company structures are agreed, set up & operational
- Implementation & negotiation of contracts, novation agreements & warranties required in relation to these structures
- Proactively chasing and coordinating internal and external parties to keep things moving
- Manage trackers & processes to ensure full ownership and delivery of all responsibilities Business Improvement & AI Integration
- Researching, championing, and building AI/agentic AI tools to streamline operations
- Continuously improving and automating your own role as the business scales
- This is a growth area - what it looks like in year one will differ from year two as the business and its needs evolve
- Report to: Managing Director
- Stakeholders: Clients, Design Teams, Contractors, Consultants, Funders, Lawyers, Accountants
- Internal Collaboration: All Fidus team members across seniority levels
Salary benchmarks
Our take
Foundation Partners offers consulting to help businesses build strong people, culture and HR operations. It offers three service packages ranging from advice and guidance to the embedding of a fractional people team.
With a view that thriving people build thriving businesses, Foundation Partners provides companies with the experience and support to empower their people towards creating business success. It does so both on a strategic level as well as the day-to-day, making sure that companies can build for the future while ensuring their teams have what they need today.
With a wealth of experience within the company, Foundation Partners is a stand-out potential partner for any business that wants to build a better people function. Some of the clients the company has worked with include Vinted, Monzo, JustGiving, Accenture and Checkout.com.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- 25 day's holiday
Company HQ
Fitzrovia, London, UK
Leadership
Anouk Agussol
(Managing Partner)Director at the Amplified People Group and JBM, as well as Founder / CEO at Unleashed.Company. They are also a Fellow at Foundervine and have extensive experience in People Strategy and Culture.
Andy Meikle
(Managing Partner)Director at the Amplified People Group, JBM and Unleashed. Is an Investor / Advisor for The Octopus Club and has extensive experience in People and Operations.
Andrew Richardson
(Managing Partner)Director at the Amplified People Group, JBM and Unleashed. Is an Advisor at Abingdon Software Group and Antler and has extensive experience in People and Operations.
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