Operations Assistant, TransPerfect
$45-48k
5 days a week in office (Broadway, NY)
Professional translation & localisation services
Open for applications
Professional translation & localisation services
1001+ employees
Open for applications
$45-48k
5 days a week in office (Broadway, NY)
1001+ employees
Company mission
To provide the highest quality language services to leading businesses worldwide.
Role
Who you are
- The ideal candidate is detailoriented, highly organized, and capable of multitasking in a fast-paced environment, with strong communication skills and the ability to collaborate across various departments to achieve company objectives
- Bachelor’s degree in Business Administration, Operations Management, or a related field preferred
- 2+ years of experience in an administrative or operations support role, preferably in a customer service-oriented environment
- Strong organizational and time-management skills
- Strong customer service orientation with a friendly and professional
- Demeanor
- Excellent written and verbal English communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work independently and as part of a team
- Problem-solving skills with a proactive approach to addressing challenges
- Attention to detail and accuracy in data entry and reporting
- Familiarity with booking travel and working with Travel Management
- Companies (TMCs)
- Physical Demands: Ability to lift up to 25 pounds and stand or sit for extended periods as required by the role
What the job involves
- The Operations Assistant will play a critical role in supporting the daily functions of the operations team by performing administrative and logistical tasks, assisting with project management, and ensuring the smooth execution of operational processes
- This role also includes serving as the Receptionist for our Headquarters, where you will create a welcoming and professional environment for clients, vendors, and visitors
- As the face of our New York office, you will ensure seamless office operations while providing exceptional service to our internal teams and their guests
- Administrative Support: Provide comprehensive administrative assistance to the operations team, including scheduling meetings, managing calendars, preparing reports, and handling correspondence
- Professionally manage and transfer a high volume of incoming calls, ensuring efficient communication
- Welcome and assist clients, vendors, and visitors, coordinating their visits with the appropriate staff members
- Maintain the appearance and cleanliness of the reception area, conference rooms, and pantries to reflect a professional environment
- Open, sort, and distribute checks and incoming correspondence promptly
- Manage FedEx/UPS/messenger packages, including signing, tracking, and ensuring timely delivery
- Prepare refreshments for client meetings, ensuring a comfortable experience
- Support the coordination of office events, including scheduling, logistics, and catering arrangements
- Assist with ordering and maintaining office and pantry supplies, ensuring stock levels meet office needs
- Coordinate travel itineraries and arrangements for staff, including booking flights, accommodations, and transportation
- Assist in managing office space logistics, telephone lists, security badges, and office keys
- Serve as a point of contact for office equipment, services, and operations issues, ensuring prompt resolution and minimal disruption
- Provide general administrative support to Operations, HR, Recruitment, and Managers as needed, facilitating smooth office operations
- Dentify areas for operational efficiency and assist in developing and implementing process improvements to optimize workflow and reduce costs
- Work closely with other departments, including Finance, HR, and Sales, to align operations with overall company goals and objectives
- Participate in special projects and initiatives as assigned by the Operations Manager or senior leadership
Our take
TransPerfect addresses the need for enterprise-level brand growth, tackling the language and culture barrier for companies wanting to expand globally. Its solutions, in short, help companies to communicate with more people in more places.
TransPerfect’s impressive suite of includes AI translation solutions, website localisation and data security, much of which is bolstered by its flagship GlobalLink Translation Management platform. Considered a pioneering force in its sector, the legacy company has spent over three decades adopting technological innovations to further its reach and strengthen its translation mission.
Impressively, the company that has been featured on the Inc 5000 US list of fastest-growing companies numerous times. After a buyout of his co-founder's shares in 2018, now-solo founder Phil Shawe undertook an expansion and innovation drive. TransPerfect’s strong performance and growth since then indicate that this transformation has been successful.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Midtown South, New York, NY
Leadership
Phil Shawe
(Co-CEO & Founder)Graduate of the University of Florida and NYU Stern School of Business. Has been the CEO of the company for over three decades.
Jin Lee
(Co-CEO)Joined the company as a Project Manager in 2003. Became Department Manager then Director of Production, before VP then SVP of of Global production. Became Co-CEO in 2024.
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