People Performance Partner, Beam
£55-65k
+ Share options
2-3 days a week in office (Shoreditch)
Reinventing welfare services with Tech & AI
Be an early applicant
Reinventing welfare services with Tech & AI
101-200 employees
Be an early applicant
£55-65k
+ Share options
2-3 days a week in office (Shoreditch)
101-200 employees
Company mission
To give everyone access to human-centred welfare services.
Role
Who you are
- A natural relationship builder - quickly establishing trust and rapport with managers and senior leaders to become a credible, sought-after coach
- An inventive builder – you enjoy finding solutions to complex people challenges and have the creativity to build out the processes, policies, and frameworks that turn People strategy into a reality
- Results-driven - you thrive working towards clear KPIs, such as improving manager effectiveness scores and reducing the time to resolve performance cases
- A confident coach – you have a track record of helping others structure difficult conversations and make well-judged decisions under pressure
- Adaptive and resilient - you thrive in the fast-paced environment of a growing startup and remain optimistic when navigating complex human dynamics
- A strong multi-tasker - incredibly organised and comfortable switching between coaching a manager, resolving an ER case, and analysing team data
- Demonstrable experience in People Partnering or ER - specifically within a startup or fast-paced environment, with a heavy focus on manager enablement and performance
- A strong sense of diplomacy - you know how to navigate sensitive employee situations with professionalism and reduce risk to the company
- A creative, growth mindset - you don’t just follow a handbook; you bring novel ideas to improve team dynamics and manager confidence
- Incredible discovery techniques - strong listening and questioning skills to uncover the root causes of performance issues and identify the best path forward
What the job involves
- We’re looking for a mission-driven, performance-focused, and coaching-loving People Performance Partner to join our People team
- You’ll be the driving force behind strengthening manager effectiveness, team performance, and organisational health across Beam
- Partnering directly with our leadership team and the Associate Director of People, you’ll ensure our managers are equipped to lead high-performing, accountable teams as we scale
- This is the perfect opportunity for someone passionate about making 'great leadership' feel practical and impactful
- In this broad, hands-on manager enablement and performance role, you’ll shape everything from complex employee relations to our core performance frameworks
- You’ll spend the majority of your time embedded with managers - coaching them through real-time challenges, from navigating difficult conversations to resolving complex employee relations
- You aren’t just giving advice - you’re providing the practical coaching that improves leadership judgment across the company
- Strengthening manager capability - acting as the go-to partner for managers to help them address issues early, set clearer expectations, and run structured feedback conversations
- Driving early performance intervention - helping managers identify and handle underperformance quickly and constructively through structured improvement plans
- Resolving complex people situations - leading our approach to grievances, disciplinary matters, and sensitive conflicts with clarity and professionalism
- Supporting consistent performance management - ensuring reviews are thoughtful, evidence-based, and consistently applied across all teams at Beam
- Maintaining Team health - building relationships with Team leads to surface risks around trends or engagement before they escalate
- Acting as a champion for accountability - helping managers reach clear, fair decisions quickly to maintain a culture of high performance
Salary benchmarks
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was even named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
AI has the potential to be a game changer for social workers and in a recent pilot, Beam's AI tool, Magic Notes, reduced the time spend on administrative tasks by over 60% and cut assessment write-ups from four hours to just 90 minutes. As councils explore next steps, Beam's technology is already redefining how frontline workers deliver care, so they can spend more time on what matters most.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Rachel Astall, CCO
Our mission
Our 5-person C-Suite brings together leaders from tech, care work and AI - bringing a wealth of diverse experience.Insights
61% female employees
61% employee growth in 12 months
Glassdoor (3.9)
Company
Company benefits
- Share options: Be a Beam owner with EMI-qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- 1:1 workplace coaching with More Happi
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 4% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Company values
- Mission first: We drive the mission for those we serve with heart, grit and zero ego
- Aim high and deliver: We deliver outsized impact through setting and executing against ambitious targets
- Raise the pace: We move with urgency and accelerate others, without compromising excellence
- Get better together: Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(Co-Founder & CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4M customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(Co-Founder & COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now the Head of Operations.
Diversity, Equity & Inclusion at Beam
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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