Collections Specialist, TerraCycle
$50k
More information about location
Office located in Aurora, IL
Sustainable waste management company
Open for applications
Sustainable waste management company
201-500 employees
Open for applications
$50k
More information about location
Office located in Aurora, IL
201-500 employees
Company mission
To eliminate the idea of waste.
Role
Who you are
- 2-5 years of experience in a Collections role
- Strong communication and interpersonal skills
- Attention to detail and strong analytical abilities
- Proficiency with accounting software, SAP Business One a plus
- Ability to work with customers and co-workers in different geographic regions
- Organizational skills and ability to meet deadlines
What the job involves
- The Accounts Receivable Collections Specialist is responsible for managing all aspects of the accounts receivable process, from invoicing to collections, ensuring timely payments, maintaining accurate customer records, and supporting overall company financial health
- Proactively contact clients by phone/email to secure payments for overdue invoices, follow up on past-due accounts, and negotiate payment plans
- Post customer payments, reconcile against bank deposits, and apply receipts to customer accounts
- Reconcile customer accounts, resolve discrepancies, and clear uncollectible amounts
- Investigate and resolve billing issues, disputed charges, and customer inquiries efficiently
- Prepare reports on collection status, account aging, and payment progress for management
- Maintain positive relationships with clients and internal teams
- Maintain thorough documentation of all collection activities and financial transactions
- Generate and send invoices, monitor incoming payments, and post cash receipts accurately
Our take
TerraCycle is a recycling company focused on waste that normal council systems can't handle. Items like flexible plastics, coffee pods, beauty packaging and cleaning products are often too complex for standard recycling, so they end up in landfill. TerraCycle offers an alternative, with free mail-in programmes funded by brands and paid options like Zero Waste Boxes that let people and businesses collect and send in hard-to-recycle waste.
This is increasingly important as modern packaging becomes more complex and traditional recycling struggles to keep up. TerraCycle creates dedicated routes for these material, often working with brands to take responsibility for their waste. So, by making recycling more accessible and practical, it shows that much of what we thro away can still be reused with the right systems in place.
More recently, the company has focused on growing participation as much as processing. New recycling programmes expand the types of waste it accepts, while initiatives like referral schemes turn customers into advocates. This shows a key shift: scaling recycling depends not just on technology, but on getting more people involved, something TerraCycle is steadily building toward.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Dec 2020
$25m
SERIES A
Jan 2020
$6.1m
SEED
Total funding: $32.1m
Company HQ
North Trenton, Trenton, NJ
Leadership
Tom Szaky
(Founder & CEO)Tom is a Board Member at the D'Addario Foundation and at Avigail Adam. Studied Economics at Princeton University.
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