People Operations Specialist, Apollo

• Meticulous executor with a bias for ownership and follow-through
• Collaborative and responsive partner across People, Legal, IT, and Finance
• Comfortable juggling process detail and vendor relationship management
• Able to manage sensitive information with professionalism and discretion
• Technically savvy and eager to simplify manual workflows where possible
• 3–5 years of experience in People Operations, Benefits, or related HR coordination roles
• Proficiency in Rippling or similar HRIS platforms
• Experience with benefits systems, LOA administration, and compliance documentation
• Familiarity with global EOR vendors and international employment nuances
• Strong communication and task management skills using Slack, Jira, and G Suite

Desirable

• We're looking for a People Operations Specialist who’s passionate about ensuring the smooth delivery of foundational People programs across the employee lifecycle.
• In this role, you’ll help build the scaffolding for an amazing employee experience by executing high-quality onboarding, benefits, HRIS management, leave tracking, and vendor coordination, supporting employees globally and cross-functionally
• Execute onboarding workflows: background checks, EOR coordination, IT logistics, HRIS setup, and contractor onboarding as needed
• Facilitate new hire orientation and maintain onboarding materials
• Coordinate offboarding logistics: final pay, COBRA, severance documentation, bonus clawbacks, and stakeholder notifications
• Maintain accurate HRIS data entry and document uploads; migrate historical documents to RipplingManage LOA cases, including tracking, comms, Sparrow coordination, and state disability filings
• Administer benefits processes including enrollments, QLEs, COBRA, UK support, and holiday/time off policies
• Maintain benefits platform integrations and file syncs with carriers and vendors
• Track benefit compliance filings (ACA, 5500, etc) and manage escalations with vendors
• Respond to employee and manager questions across Slack, Jira, and email
• Maintain internal FAQs
• Support international EOR employees with time off and LOA coordination by country
• Maintain HR documentation: policy updates, offer letters, postings, version control
• Assist with urgent HR ops tasks (e.g., verifications, cross-functional programs, audit support)
• Coordinate guest access and vendor communications related to the SF office (e.g., Galvanize, keyfobs)