Chief of Staff, Tucows
Domains
$213.2-236.9k
229,600 - $255,100 CAD for Canadian residents
Keeping the internet open and connected
Open for applications
Keeping the internet open and connected
501-1000 employees
Open for applications
$213.2-236.9k
229,600 - $255,100 CAD for Canadian residents
501-1000 employees
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Role
Who you are
- A strategic business leader with a proven track record of working with product, marketing and other executive stakeholders leveraging modern business thinking and commercial acumen
- Strong technical knowledge of cloud, SaaS, and machine learning-first product practices ideally as it pertains to the hosting space
- Experience creating forward-looking business strategies that take into account expertise and perspectives from across the business
- Track record of successfully aligning the business through partnerships across the executive team
- Skilled at operating in a relatively flat, cross-functional organization full of collaboration across many different disciplines
- Experience at navigating differing perspectives and incorporating them into a common vision for the future
- Outstanding leadership skills, with the ability to inspire and motivate other people leaders
- Always seeking new knowledge and innovative approaches; addresses problem sets with fresh eyes and develops creative solutions
- Ability to share unique perspectives and insights
- Leader who is confident, decisive, proactive, practical, highly organized, and able to effectively prioritize and allocate resources
- Ability to influence and persuade others to action without absolute authority
- High energy, independent self-starter with a solid work ethic fueled by a desire for personal and professional growth
- Outstanding communication and interpersonal skills
- Ability to build effective frameworks to aid in the discussion and comprehension of complex topics
- Team player who is flexible, collaborative, supportive, responsive, and respectful and who champions new ideas, drives change, and thrives in a fast paced and dynamic environment
- Low ego; cares deeply about delivering on the Tucows brand promise and is excited to immerse yourself in their culture
- Comfortable working autonomously in ambiguous situations
What the job involves
- The Chief of Staff will report directly to the CEO of Tucows Domains, David Woroch, and will serve as a key member of the Domain’s executive team
- They will be responsible for pulling all aspects of the business together toward a common business strategy, designing and coordinating seamless execution without administrative overhead, and pushing the business to aggressively expand its footprint
- Serves as an aide to the CEO and other senior executives in regard to facilitating effective decision-making on complex, broad scenarios that will have a major effect or significant change on the organization
- Build an innovative and forward-looking operating plan for the business that takes into account perspectives and departmental roadmaps at the intersection of our product and go-to-market teams
- Expertly align operational processes with strategic goals and objectives to ensure teams and departments can deliver their best work
- Align product, marketing, sales, and other teams visions for success into a common business view that drives the business forward
- Develop a deep understanding of Tucows competitive landscape and the ways in which the business’s unique approach and business model can continue to innovate and grow
- Work to deploy new technologies and approaches quickly and create agile ways of working that ensure that the business remains cutting edge and metric driven, while aligned to current and future customer needs
- Participates in regular meetings with the C-Suite to evaluate organizational barriers to success and develops courses of action to overcome such issues
- Identifies organizational strengths and weaknesses, and pursues opportunities meant to position the organization favorably over the longer term
Our take
Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).
Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
Company values
- The Internet - The Open Internet is an agent for positive change. It belongs to everyone and no one. We will help it to resist all attempts at ownership
- Innovation - We see and celebrate innovation and creativity in every employee, customer and partner we work with. We try stuff and we capitalize
- Simplicity - We’re building things for people, not for machines. We choose simplicity over complexity every time
- We > Me - We are a mix of people working together to solve problems big and small. Together, we’re stronger, smarter and better. We beats me
Company HQ
Liberty Village, Toronto, ON
Articles
Leadership
Elliot Noss
(President & CEO, not founder)Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.
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