Manager of Accounts Receivable, DoubleVerify

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• 7+ years of progressive experience in Accounts Receivable, including a managerial role
• Strong knowledge of AR processes, including collections and cash applications
• Experience with ERP systems (e.g., NetSuite, Salesforce)
• Proficiency in Microsoft Excel and data analysis
• Excellent communication and negotiation skills
• Ability to manage multiple priorities in a fast-paced environment
• Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

Desirable

• Collections Management:
• Lead and manage the collections team to meet or exceed cash collection targets
• Monitor customer accounts to identify overdue balances and implement appropriate collection strategies
• Establish and maintain strong relationships with customers to resolve billing issues and ensure timely payments
• Review and analyze aging reports regularly, taking action on delinquent accounts
• Collaborate with sales, customer service, and legal to resolve disputed invoices and collection challenges
• Develop and enforce credit policies and procedures in line with company risk appetite
• Cash Applications:
• Oversee accurate and timely application of customer payments (checks, ACH, wire transfers, credit cards)
• Ensure daily reconciliation of cash receipts to bank statements and AR ledger
• Identify and resolve unapplied or misapplied cash and short payments
• Coordinate with the billing team on adjustments, write-offs, and credit memos as needed
• Monitor and enhance automation of cash application processes (e.g., lockbox, auto-matching, ERP tools)
• Leadership & Reporting:
• Hire, train, and develop AR team members with a focus on performance, accountability, and career development
• Prepare and present weekly and monthly reports on collections performance, DSO, and unapplied cash metrics
• Recommend and implement process improvements to streamline AR operations and reduce errors
• Ensure compliance with internal controls, SOX, and audit requirements related to receivables
• Support month-end close activities, including AR reconciliations and reporting
• Key Performance Indicators (KPIs):
• Days Sales Outstanding (DSO)
• % Of current receivables
• % of unapplied cash
• Collection effectiveness index
• Timeliness and accuracy of cash application
• Dispute resolution turnaround time