VP of Platform Product Management, Zuora

• This role requires strong strategic thinking, deep understanding of billing and monetization in recurring revenue models, and proven experience managing complex enterprise-grade SaaS products
• 15+ years in enterprise SaaS product management, with at least 5 years leading platform, developer, or ecosystem products
• Proven experience building and scaling multi-tenant platform architectures and extensibility models (e.g., APIs, events, workflows, plug-in frameworks)
• Deep understanding of integration platforms (iPaaS), developer ecosystems, and API-led product design
• Experience working with AI/ML teams to embed intelligent or agentic capabilities into core platform experiences
• Strong collaboration skills with product, engineering and architecture teams to define scalable technical foundations
• Demonstrated success managing multiple product portfolios or technical domains simultaneously
• Strong customer empathy with experience engaging technical audiences – CIOs, CTOs, CPOs, developers, architects, partners, and admins
• Excellent storytelling, executive communication, and stakeholder influence across engineering, sales, and customer success

Desirable

• Zuora’s Platform organization is the foundation of our system and the center of innovation driving modern monetization
• As Head of Product Management, Platform, you will own the product vision and roadmap for Zuora’s Platform capabilities: Admin, Controls, Data, Integration Hub and Help & Education
• This role will provide a unified leadership layer across platform services, user experience, and enablement, ensuring scalability and tighter integration across foundational product systems
• You will lead a global team of product managers responsible for evolving Zuora Platform into the most flexible, scalable, and intelligent monetization engine in the industry
• You will partner closely with engineering, design, finance, and go-to-market leaders to translate market trends and customer needs into capabilities that power the world’s leading subscription and usage-based businesses
• You will operate as a critical member of the Product leadership team, shaping the strategy and execution that defines Zuora’s next decade of growth
• This is a high-impact role with visibility across the executive team and customer base
• Own the long-term vision, strategy, and roadmap for Zuora’s platform capabilities, including integrations, extensibility, workflow, developer experience, and AI agent architecture
• Lead multiple product domains spanning developer experience, integration hub, application lifecycle management (ALM), sandboxes, workflow automation, extensibility framework, and technical documentation & education
• Define and drive a unified platform architecture that enables both Zuora teams and external developers to build, extend, and integrate seamlessly across the ecosystem
• Partner closely with Platform Engineering, core Application teams, Architecture, and AI teams to define foundational patterns and platform abstractions that accelerate innovation
• Lead cross-functional alignment across product lines, ensuring all product teams leverage platform components consistently and securely
• Champion developer experience excellence by defining APIs, SDKs, tooling, MCP and self-service onboarding workflows that make it easy to build on Zuora’s platform
• Oversee strategy for AI-powered developer and admin assistants (agentic experiences) that simplify platform extensibility and workflow creation
• Define and measure KPIs around platform adoption, extensibility utilization, time-to-integration, and developer satisfaction
• Build and mentor a high-performing team of product leaders and managers across multiple domains and geographies
• Represent the platform strategy to executives, customers, partners, and analysts; influence the industry narrative around open, extensible quote-to-cash platforms