Product Reliability Engineer, Motorola Solutions

CA$100-120k

+ Equity

Entry, Junior, Mid and Senior level

Vancouver

More information about location

Communication software for public safety & enterprise

Open for applications

Communication software for public safety & enterprise

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Open for applications

CA$100-120k

+ Equity

Entry, Junior, Mid and Senior level

Vancouver

More information about location

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Company mission

To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.

Job

Company

Role

Who you are

2 plus years of experience as a Hardware Test Engineer with a good understanding of HW and FW interaction
Experience with analyzing data, identifying trends and presenting the conclusions in a concise, easy to review manner
Solid understanding of manufacturing processes and quality requirements
Preferred background in electro mechanical hardware design and development
Prior experience with cameras or photography and understanding of camera sensor and lens operation is preferred
Experience (installation, use or manufacturing) with CCTV products is an asset
Experienced user of Microsoft Office applications such as PowerPoint and Excel
Detail oriented and well organized, good communicator, able to multitask
Bachelors degree with 4+ years of experience or Masters degree with less than 1 year of experience in electrical or computer engineering

What the job involves

The Reliability Department is responsible for monitoring and improving product performance
The Reliability team evaluates field returns by analyzing failures, identifying root cause and tracking reliability trends to prevent recurrence
The team provides feedback to design, manufacturing and quality team to improve product quality, reduce failure rates, and enhance customer satisfaction
This position is based in Vancouver, BC and the candidate must reside in the Greater Vancouver Area as you will be required to go into the office
Receive, sort, debug and report errors on escalations
Debug and analyze field failures
Investigate product return failures from newly launched products
Investigate root cause(s) of NFF (no fault found) product returns
Analyze returns data to identify product performance improvement opportunities
Generate and publish reports
Perform routine equipment maintenance and troubleshooting activities as required
Work with engineering on functionality issues and procedure updates
Collaborate with the manufacturing team to address manufacturing improvements in order to reduce field failures
Present failure modes to Engineering teams
Provide technical training to technicians and repair staff
Recommend steps to improve product reliability

Our take

Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.

The company's focus extends beyond mere hardware, as it emphasises integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.

Looking ahead, the company is focusing on integrating AI into its platforms, as well as developing its partnership with FIFA for the 2026 World Cup.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.3)

Company

Company benefits

Flexible work models
Paid time off
Paid parental and family leave
Health care benefits
Global wellness resources
Employee assistance programs
Rotation programs
Mentor relationships
Learning and development opportunities
Retirement benefits
Employee bonuses
Stock grants & employee stock purchase plans

Company HQ

West Loop Gate, Chicago, IL

Leadership

James J. O'Connor

(Co-Founder)

Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.

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