Key Account Manager, Sharpist
DACH
+ commission
Coaching platform for leadership development
Open for applications
Coaching platform for leadership development
101-200 employees
Open for applications
+ commission
101-200 employees
Company mission
To drive the growth of organisations and their people through 1:1 digital coaching and personalized learning journeys.
Role
Who you are
- 3+ years in Account Management or Sales on an enterprise level
- Native-level German (C1+) and fluent English
- You can evidence (previous) target attainment and growing an existing client portfolio
Desirable
- Experience with Tech/SaaS and L&D/HR industry is a huge plus!
- Great presentation skills along with high confidence when engaging with decision-makers
- A positive & engaged approach to working collaboratively with internal colleagues and external partners
- Inspired by working in a constantly changing and evolving work environment where growth is non-stop
What the job involves
- As our new Enterprise Relationship Manager, you’ll be the main point of contact for some of our biggest clients in the DACH region (and beyond!)
- As a Key Account Manager DACH (f/m/x), you will have a true impact in changing how companies train and develop the next generation of employees across the globe
- You will play a key role contributing to our go-to-market strategy, and you will primarily be responsible for growing key accounts
- You do this supporting their strategic initiatives and employee development initiatives by using Sharpist’s unique approach primed with digital coaching cemented by a strong learner experience fuelled by our Sharpist app
- This means you get to work with some of the most exciting brands in DACH and globally, including names such as IKEA, LVMH or GetYourGuide
- In your role you will be the "face" to the customer and coordinate client related requests if needed
- Your role is versatile and will focus on 1
- Account Management and growth (70%), 2
- Project management and coordination to ensure customer satisfaction beyond expectations (30%)
- You excel in forecast accuracy and dedicated follow up skills that allow for nothing to fall through the cracks
- You'll use your business acumen & consultative mindset to identify areas where our digital coaching solution can help our clients reach their goals!
- Within 1 month, you will…
- Have a successful onboarding and get to know your key stakeholders
- Understand the core value Sharpist provides to business customers and learners
- Within 1 quarter, you will…
- Understand your territory and build a territory plan in line with your sales target
- Identify strategic growth opportunities to support existing clients reach their goals
- Meet with senior-level executives to demonstrate the value of our product
- Within 1 year, you will…
- Significantly contribute to our enterprise segment growth
- Create trust and cement long-term relationships
- Grow revenue by identifying customers' needs, implementing strategic initiatives to support them
- And then, what's next?
- Develop and lead our Enterprise Account Management initiatives
- Continue helping our customers and create your own growth journey!
Our take
Sharpist is looking to capitalise on the $300-billion worth corporate learning and development market with a curated marketplace of 1:1 coaching experts available to employees. Enterprises who purchase the service from Sharpist are attracted by the startup’s attention to customer experience, with a learner engagement of more than 90%.
The digital coaching provider counts some of Germany’s biggest businesses as its clients (BASF, Allianz, Porsche). It is now using its 2022 funding to expand its services to new markets, including the UK and Ireland.
While the organisation has had great success in its home markets, it will be interesting to see whether it can replicate its impressive growth amongst employers with noticeably different workplace cultures and L&D practices.
Steph
Company Specialist at Welcome to the Jungle
Insights
63% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2022
$23m
SERIES A
Feb 2020
$5m
SEED
Total funding: $29.2m
Company benefits
- Have your own certified coach with unlimited sessions
- Flexible working hours
- Hybrid working model
- Employee library
- Company pension scheme
- Free mate, beers & muesli
Company HQ
Neukölln, Berlin, Germany
Leadership
Dominik Lahman
(Co-Founder)A Computer Scientist and Mathematician, Dominik founded and was director of bitkraut, a Berlin-based IT startup. They also worked as a Research project Leader at Fraunhofer Institute for Open Communication Systems.
Fabian Niedballa
(Co-Founder & Board Member)Previously scaled operations in high-growth environments including as Head of Supply Operations at German startup, GetYourGuide. Also previously worked as a strategy consultant at L.E.K.
Hendrik Schriefer
(Co-Founder & CEO)Built and led various teams in human resources, from headhunting to leading the HR department of their previous company, Motius. Also worked as a Global Venture Development Manager at Rocket Internet.
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