UX Researcher, Stripe

• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement
• Has 3+ years relevant research experience working on digital experiences and specialize in generating actionable insights that drive impact
• Has a desire to do hands-on research and work on an early-stage team, from planning and recruiting to analysis and insights delivery
• Can conduct complex research at scale and demonstrate the use of a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies
• Can distill research findings into clear, and compelling data-backed presentations, data visualizations, and/or infographics
• At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description

Desirable

• As a UX Researcher, you will be dedicated to the Link team and collaborate directly with product, engineering, analytics, marketing, and design teams
• The Link team at Stripe is building a fast, convenient, and best-in-class consumer checkout experience that makes buying anything online magical for consumers while driving higher conversion and higher-margin transactions for our many millions of merchants
• We're all deeply passionate about redefining the payment experience for consumers and creating outstanding value for merchants that increases revenue, lowers cost, and grows their business
• This would be an excellent opportunity for a mixed methods researcher who is interested in building and applying their craft across 0→1 and 1→10 problem spaces, and shaping solutions that deliver value to consumers and businesses, across the globe
• Lead critical research efforts that deepen our understanding of the user experience and drive product strategy
• Work in a highly collaborative fashion as a strategic partner to product managers, designers, and engineers to define both the long-term strategy and the short-term tactics for our products by grounding these decisions in user needs and insights
• Prioritize research projects and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
• Enable other Stripes to learn and apply research skills by building research programs, platforms, and toolkits that empower them to conduct tactical research
• Partner closely with other researchers to build out Stripe’s research practice and infrastructure
• Disseminate research insights to evolve and enhance Stripe’s understanding of user needs and identify innovative opportunities to meet those needs