Senior Experience Designer, Electronic Arts
$111.5-171.7k
Salary is dependent on candidate's location
Video game company
Job no longer available
Video game company
1001+ employees
Job no longer available
$111.5-171.7k
Salary is dependent on candidate's location
1001+ employees
Company mission
To inspire the world to play, by creating games and experiences for the global player community that are a reflection of our diverse world.
Role
Who you are
- Degree in Human-Computer Interactions, Design, Psychology, Computer Sciences or related disciplines; or equivalent experience
- Expertise in Design Thinking/Human-Centered Design and Service Design
- Depth in at least three practice areas (design research, experience strategy, service design, interaction design, or visual design)
- 5+ years experience designing for a variety of digital touch-points and non-digital channels
- Project management skills. Experience functioning as a project leader for multiple simultaneously occurring projects
- Experience organizing data into clear concepts and communicating ideas to diverse groups
- Knowledge in UI and UX best practices
- Proficiency with design and prototyping tools such as Figma and other tools used widely in the design community
- A collaborative nature with strong visual communication skills and appreciation of ambiguous design challenges
What the job involves
- The Sr Experience Designer is a remote-friendly role reporting to the Senior Manager, Service Design and Research. You will lead multiple projects, create and test designs from low to high fidelity, and bring creative innovation to solve both internal and external customer needs
- Create and execute multidimensional Service Design project plans, defining scope, goals and deliverables using human-centered methodologies
- Lead multiple service and experience design projects simultaneously
- Build comprehensive views of current and ideal states for different experiences
- Develop a full understanding of the problem and goals for all users and communicate how the business can achieve the designed solution
- Perform user/customer research in partnership with our insights and UX teams
- Use design thinking techniques and artifacts to create and evolve customer experience offerings
- Gain an understanding of important challenges and opportunities for our cross-functional partners within WWCE
- Establish relationships and collaborate with key stakeholders throughout the project life-cycle
- Communicate service concepts by illustrating all components and touch-points of current and potential services
- Mentor designers and researchers on the team in best practices within the user experience and service design industry
Our take
EA is a leading global game company, responsible for developing and publishing some of the biggest games of the last 20 years. Its publishing successes include giants like The Sims, Battlefield, and Mass Effect, while EA's titles, such as Fifa, Madden, and NBA Live, have also seen market-leading success.
A series of acquisitions in 2021 marked EA's push into mobile gaming, which has become the driving force behind the rapid growth of the global video gaming market, and has remained a clear focus for the company, despite the cancellation of its popular Apex Legends Mobile game. The company also expressed interest in NFTs and "play-to-earn" games, going so far as to label them "the future of the industry", but has since taken steps to distance itself from the idea, as it proved unpopular with gamers.
This combined model of publishing and development has allowed EA to put its name to a huge range of products, making the brand iconic in the gaming world. It has formed major partnerships with the likes of Disney, giving it full control of creating in-demand games, such as within the Star Wars franchise. In the upcoming years, the company plans to focus on games-as-a-service, as it embraces the evolution of the gaming world.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (2 rounds)
Dec 1982
$2m
SERIES A
May 1982
$0.2m
SEED
Total funding: $2.2m
Company HQ
Redwood Shores, Redwood City, CA
Leadership
Andrew Wilson
(CEO, not founder)Joined EA as Vice President and Executive Producer in 2000, and held various senior roles before being promoted to CEO.
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