Vice President of Information Technology, Sonos

• 15+ years of enterprise technology leadership, including senior ownership of enterprise applications, data, infrastructure, and security at scale
• Experience leading and developing global, distributed technology teams and senior leaders across multiple technology disciplines
• Proven record operationalizing AI, automation, and technology modernization to improve productivity and measurable business outcomes
• Cybersecurity and risk fluency, including experience with board or audit committee reporting, SOX controls, SEC-related obligations, and public-company governance expectations
• Strong command of the modern enterprise technology stack, including ERP, CRM/revenue systems, e-commerce, MarTech, contact center platforms, and cloud data platforms
• Experience owning or partnering closely with systems that power commerce, customer care, revenue, supply chain, finance, and go-to-market operations
• Experience managing significant vendor, outsourcing, and BPO relationships
• Strong executive communication skills, with the ability to translate complex technology topics into clear business decisions
• Operator’s instinct: direct, decisive, comfortable with ambiguity, and biased toward measurable impact over process
• Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we still strongly encourage you to apply if interested

Desirable

• Sonos is hiring a Vice President, Enterprise Acceleration (Infrastructure Technology) to lead the enterprise technology organization at a pivotal moment. IT at Sonos sits in the company’s Customer organization, alongside DTC, Customer Experience, and Partnerships, and reports directly to the Chief Operating Officer
• We are looking for a leader who will reshape how enterprise technology is built and operated, moving manual processes to AI-assisted and automated workflows, hardening our security posture for a public company, and scaling impact through automation
• This leader will own the systems that run commerce, customer service, supply chain, finance, and revenue, as well as the data and infrastructure beneath them
• Lead a global organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture
• Set and execute the enterprise technology strategy in direct partnership with the COO and senior leadership team, including the CFO, CRO, CMO, CPO, and Software leadership
• Own enterprise applications, including ERP/SAP, revenue systems, supply chain and finance systems, DTC e-commerce, marketing technology engineering, and the global contact center platform
• Operationalize AI across the enterprise by moving IT from exploration to disciplined execution, standing up cross-functional transformation pods, and setting function-specific enablement targets
• Build the AI enablement and data foundation, including a consistent agent registry, authentication layer, and governance model in partnership with the Software organization, with the goal of enabling through guardrails, not gates
• Lead data strategy, platforms, and engineering across customer, finance, and product data on a modern Snowflake-based platform
• Continually modernize Sonos’ security posture in an evolving AI world, driving the cyber program toward NIST maturity, owning SOX controls, and ensuring SEC material-incident disclosure readiness
• Oversee IT infrastructure and operations, including global support desk, infrastructure and site engineering, collaboration tools, and factory/manufacturing engineering technology
• Own the IT investment portfolio and operating plan; make disciplined build, buy, and partner decisions; and manage major vendor, outsourcing, and BPO relationships
• Run closer to the customer by measuring IT impact through business outcomes such as DTC conversion, customer service cost, CSAT, revenue system reliability, and operational performance