Senior Product Designer, Sprout Social
Social Analytics & AI
$106-158k
+ Equity and restricted stock units
All-in-one social media management platform
Job no longer available
All-in-one social media management platform
1001+ employees
Job no longer available
$106-158k
+ Equity and restricted stock units
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- 4+ years of experience designing and shipping products and features from inception to launch in a fast paced environment
- Demonstrated experience working across teams and disciplines to deliver unified experiences
- A passion for understanding and solving complex problems in order to enhance the lives of our customers
- A portfolio that showcases not only what you’ve shipped, but also it’s impact
- Experience working on SaaS applications
- A passion for or interest in designing with machine learning and AI
- Experience implementing rigorous research practices to ensure we aren’t just shipping product - we’re shipping value
- Confidence in exercising divergent and convergent thinking, with the ability to create and rally a team towards a strategic vision
- Evidence of cross-device and systems thinking, with a commitment to uphold and evolve quality standards through contributions to our design system
- A self-starter, with a commitment to pushing yourself and others to always be growing
What the job involves
- These teams are responsible for designing actionable, data-driven insights and experiences that enable our customers to make informed decisions about how to more meaningfully connect with their audiences
- Build beautiful, helpful and easy-to-use software that powers human connection
- Collaborate and partner with other designers, engineers, product managers, marketers, data scientists and senior executives to drive design vision and strategy that meets the needs of our users
- Create wireframes, detailed visual designs, interactive prototypes, UX flows, and hand-off specifications to demonstrate ideas, solutions and your thought process
- Flex your understanding of our business, users and industry in addition to designing beautiful UI
- Leverage, steward, and contribute to our design systems; uphold our standards of inclusive craft and culture; and model the same empathy, curiosity, and resilience that you expect from your peers and partners
- As a Senior Product Designer, you’ll bring an open mind, an eagerness to learn, and a growth mindset
- You’ll come with a passion for solving complex problems and delight when relishing in all the details of a design
- You’ll be surrounded by smart, ambitious and caring teammates that want to build great things together
- You’ll own the experience of key areas in our software. From project kickoff to release, you’ll have your hand in the direction of what we make, how we make it and how we tell its story
- You’ll put all of your design skills on display. Even better: you’ll learn new ones along the way
- You’ll show-up eager to add your voice to our Product Design community and eager to grow from the voices of others
- And you’ll generously contribute to a healthy, authentic, creative culture, because you understand that that’s where strong product building starts
- Within 1 month, you’ll plant your roots, including
- Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
- Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to people leadership and product building
- Meet all of the designers on our team, get a lowdown on our design system, tools and file structures, and learn how Product Design partners with other departments and disciplines
- Get to know your counterparts within our product organization and form early bonds with Product, Engineering, and Marketing partners
- Within 3 months, you’ll start hitting your stride by:
- Start joining product team rituals, connecting with your peers, swapping ideas and sharing perspectives
- Take advantage of Sprout’s ‘Focus Days’— Wednesdays dedicated to no meetings so everyone can focus on the work that we’ve committed to
- Learn how Sprout has done things to date, and think about how we might make our culture and processes even better going forward
- Learn the voice, thinking, and habits of our users while developing a solid foundation of knowledge on our product
- Collaborate with your team and begin designing real world work!
- Work with your manager to design your own days, weeks, and working style to carve out space for focus, rest, and execution– so that you can establish healthy, balanced productivity
- Within 6 months, you’ll be making a clear impact through:
- Share your own tactics, processes, and favorite things about being a maker while geeking out with teammates within the broader Design organization at Sprout
- Ship work into the world, analyze results, and get real user feedback so that we can continue to make our work even better
- Further your influence on our design and product strategy as you learn more about our customers and industry
- Contribute to a strong culture of design critique and collaboration
- Expand the breadth and depth of your design toolkit, and your exposure to new challenges, ideas and perspectives
- Within 12 months, you’ll make this role your own by:
- Present your research, insights and design explorations with partners across Design, Engineering and Product Management
- Help introduce new rituals and processes to improve the delivery of our designs
- Continue to sharpen your craft methods and skills, level-up your strategic business acumen, and shape a unique career path to fit your evolving strengths and passions
- Having learned a lot about what works and what doesn’t on our team and in our product, you’ll help us think through how we make Sprout even better for the next year ahead!
- Explore involvement in communities in and outside of Sprout, consider opportunities to add your voice and talent to our Community Resource Groups, and ways to live out our company values in the public and civic spaces that matter most to you
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has established a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritising its customer service tools, where Sprout Social appears to be generally recognised as superior.
To double down on serving the social commerce market and carve out a distinctive niche ahead of this e-commerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify, Canva and Facebook Shops. It is also a member of the TikTok marketing partner program and has continued to receive accolades for its software.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company HQ
Chicago Loop, Chicago, IL
Leadership
Justyn Howard
(Co-Founder & CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(Co-Founder & Board Member)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
Peter Soung
(Co-Founder & Head of Growth)They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.
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