Associate Director of Product, Global Supplier Technology, Wayfair
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- This role requires strong leadership, cross-functional influence, and a passion for building scalable, global-first solutions
- 8+ years in product management, including leadership experience in platform or enterprise tools
- Demonstrated success in managing and growing design or UX-focused functions
- Excellent communication skills with the ability to influence technical and executive audiences alike
- Strong analytical thinking and decision-making in ambiguous or fast-paced environments
- Experience with front-end technologies (e.g., React, native apps) and platform development
- Proven track record of building scalable B2B or supplier-facing products, ideally with global reach and localization requirements
What the job involves
- Wayfair is seeking a strategic and customer-obsessed Product Leader to join our Global Supplier Technology (GST) team
- In this high-impact role, you will help shape the future of our supplier-facing technology platforms, including the evolution of our Partner Home experience
- You’ll drive product innovation that improves the way suppliers of all sizes and regions engage with Wayfair—from onboarding and catalog management to performance insights and operational tools
- Lead the product strategy and execution for supplier-facing tools, focusing on platform scalability, workflow efficiency, and supplier self-service enablement
- Oversee a team of product managers and designers, fostering growth through mentorship, coaching, and continuous development
- Partner with engineering, design, supply chain, commercial, merchandising, and support teams to build aligned, outcome-driven roadmaps
- Conduct supplier research and competitive benchmarking to identify pain points, surface opportunities, and inform long-term vision
- Own key product metrics and KPIs to measure performance, track adoption, and prioritize areas for optimization
- Drive clear, concise communication of product strategy and progress to stakeholders and senior leadership
- Champion a supplier-first mindset, ensuring technology solutions reflect real-world user needs and business value
- Balance short-term delivery with long-term innovation, using both data and intuition to guide product decisions
- Maintain a strong understanding of platform architecture and integration touchpoints, particularly for API-first and multi-region environments
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
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