Enterprise Solutions Engineer, NinjaOne

Northeast

$200-210k

OTE

$140-145k

BASE

Salary applicable to applicants in California, Colorado & New York, may vary for other locations

JavaScript

macOS

Linux

Salesforce

Windows

Powershell

JIRA

Expert level

New York

Remote from US

More information about location

Endpoint IT management platform

Be an early applicant

Endpoint IT management platform

1001+ employees

B2BSecuritySaaSIdentityCloud Computing

Be an early applicant

$200-210k

OTE

$140-145k

BASE

Salary applicable to applicants in California, Colorado & New York, may vary for other locations

JavaScript

macOS

Linux

Salesforce

Windows

Powershell

JIRA

Expert level

New York

Remote from US

More information about location

1001+ employees

B2BSecuritySaaSIdentityCloud Computing

Company mission

To simplify IT operations by automating real-time visibility, security, and control over all endpoints.

Job

Company

Role

Who you are

Proficiency in Windows environments (registry, services, performance troubleshooting)
Familiarity with Linux/macOS systems and basic command-line troubleshooting
Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred
Comfortable navigating complex IT ecosystems and integrating with existing infrastructure
Experience with Salesforce, Jira, Highspot, or equivalent systems is required
10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale
Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders
Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives
Known for high emotional intelligence, technical credibility, and a customer-first mindset
Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools
Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus

What the job involves

We’re looking for a sharp, trusted, and autonomous Enterprise Solutions Engineer to help lead NinjaOne’s expansion into the enterprise space
This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales
You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact
You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you
Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums
Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment

Our take

NinjaOne is an IT endpoint management platform that offers comprehensive solutions for managing and securing endpoints in an organisation's IT infrastructure.

The platform helps enhance security measures and ensure optimal performance across various endpoints through a variety of products from vulnerability patch management to cloud backups for multi-tenants. It is also able to protect users logging into IT systems remotely, making it a valuable option to the large roster of companies embracing remote work.

Since founding in 2013, NinjaOne has grown both its team and customer base substantially, and now serves the like of NVIDIA, Nissan and HelloFresh. A influx of funding has also allowed the company to hyper-focus on its customer support, especially in remote form, and continue to develop its products and automations.

Steph

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (4.3)

Company

Funding (last 2 of 3 rounds)

Feb 2025

$500m

SERIES C

Feb 2024

$231.5m

SERIES C

Total funding: $761.5m

Company HQ

Waller Creek District, Austin, TX

Leadership

Sal Sferlazza

(Co-Founder & CEO)

Co-Founder and member of the Board of Directors for Boostlingo. Founder and Principal for LaunchCapital.co. Previously co-founded other companies including Realm Interactive/NCsoft and PacketTrap/Quest Software.

Christopher Matarese

(Co-Founder, President & CFO)

Serial entrepreneur. Co-founded Boostlingo, Launch Capital, Anchor and Bandera.

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