Revenue Strategy & Operations Manager, Mixpanel

• 3+ years of experience at a top tier Management or Strategy Consulting firm
• 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment at a B2B SaaS organization
• Experience defining and operationalizing GTM Strategy and proven experience driving impact on retention and expansion metrics (GRR, NRR, etc.)
• Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
• Track-record of collaborating with cross-functional partners to execute projects
• Highly motivated, innate intellectual curiosity, and a strong desire to drive impact
• Excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment
• Outstanding written and oral communication skills

Desirable

• As Revenue Strategy & Operations Manager, you’ll support on defining the strategy behind customer retention and account growth
• You'll partner closely with CS and Sales leadership to improve Gross and Net Revenue Retention, enable scalable expansion motions, and proactively identify areas to enhance the customer experience and lifetime value
• This role blends strategic problem solving, operational rigor, and cross-functional collaboration to unlock the next wave of Mixpanel’s growth
• Drive strategic initiatives that shape how we engage, retain, and grow our customer base
• Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation
• Own and evolve the reporting framework for sales and post-sales KPIs—translating insights into recommendations that shape our post-sales strategy
• Act as a strategic thought partner to GTM leadership—bringing analytical rigor and business acumen to inform key decisions and go-to-market priorities
• Provide high-impact operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to improve performance
• Run and evolve key operating cadences, including business performance deep dives, and executive-level business reviews across post-sales teams
• Collaborate cross-functionally with Product, Sales, Finance, and Marketing to ensure alignment and shared ownership of customer outcomes throughout the full lifecycle