Technical Project Manager, Rimsys

• Bachelor’s degree in a related field such as computer science, engineering, or business administration
• 5+ years of proven track record of successful project management, including managing multiple projects simultaneously
• Solid understanding of project management methodologies, tools (e.g., JIRA, MS Project, Tempo, etc.), and techniques, as well as experience in managing cross-functional teams
• Experience with database technologies such as Postgres, Oracle, and MySQL
• Experience with implementing customer systems on a cloud-based SaaS infrastructure (one of AWS, Azure, or GCE), with working knowledge of APIs
• Ability to develop a solid understanding of the Rimsys platform and a working knowledge of MedTech Regulatory Affairs
• Ability to quickly grasp customer requirements and propose creative solutions
• Experience with Agile/Scrum methodologies
• Experience managing relationships and nuances with highly demanding enterprise clients
• Outstanding communication and organizational skills
• Excellent analytical, leadership, and problem-solving skills
• Ability to build and foster good relationships
• Ability to balance competing priorities
• Self-motivated and directed individual

Desirable

• As a Technical Project Manager at Rimsys, you will lead and manage complex technical deployments of our Regulatory Information Management (RIM) SaaS platform to MedTech companies
• In addition, the Technical Project Manager must be able to develop a solid understanding of the Rimsys platform and a working knowledge of MedTech Regulatory Affairs
• Oversee multiple, simultaneous projects, ensuring project expectations/timelines are met, within budget, and issues are addressed
• Collaborate with stakeholders to define project scope, objectives, and deliverables
• Develop and maintain comprehensive project documentation (e.g., charters, project plans, RAID log, etc.) based on client requirements and resource availability
• Identify potential risks and create mitigation strategies
• Act as a functional consultant for clients. Understand and analyze client business requirements, provide mentorship on efficient configuration/data options to meet client needs, and prepare clients for deployment
• Manage technical discovery sessions to gather customer requirements on the product to achieve their business goals
• Keep abreast of new releases and product functionality to ensure successful implementation for clients
• Assist in training and educating clients’ Super User/Admin teams on platform functionality and configuration
• Collaborate with Customer Success and Support to ensure successful onboarding
• Facilitate team meetings and maintain documentation that is shared with clients, internal team members, and management
• Lead, and collaborate with cross-functional teams, including development/operations, product management, regulatory, sales, and other relevant experts to ensure the product exceeds customer expectations
• Foster strong relationships with internal team members and client team members to develop a collaborative and productive team environment
• Assign tasks, set clear expectations, and ensure each team member understands their role and responsibilities
• Monitor project progress against the established timeline and milestones
• Keep stakeholders informed through regular status updates, reports, and presentations
• Proactively address any deviations from the plan and make necessary adjustments
• Establish clear and timely lines of communication to effectively communicate project status, progress, risks, and issues to clients, colleagues, and project stakeholders keeping everyone informed and aligned
• Address stakeholder concerns, gather feedback, and ensure alignment with project goals
• Escalate and support exceptional client situations
• Identify potential risks and issues that could impact project success
• Develop and implement risk mitigation and contingency plans
• Address challenges as they arise, making data-driven decisions to keep the project on track
• Manage changes to project scope, timeline, or resources, ensuring that changes are documented, communicated, and approved
• Manage project resources, including budgets, and external vendors or contractors
• Optimize resource allocation to ensure efficient project execution
• Define and enforce quality standards for project deliverables
• Conduct regular reviews and testing to ensure that the project meets technical and functional requirements
• Conduct post-project evaluations to identify lessons learned and areas for improvement
• Apply insights from previous projects to enhance project management processes and practices