Communications Business Partner, Lloyds

• This role is ideal for someone who’s built strong foundations in communications or engagement and is ready to deepen their business partnering skills: working closely with senior colleagues to land clear, human communications that support transformation, simplification and a better colleague experience
• 5 + years experience within Internal & External Communications - ideally working with Tech & Data
• Strong written and verbal communication skills, with the ability to make complex information clear and engaging
• Confidence working with stakeholders and adapting your style to different audiences
• A collaborative mindset and willingness to learn from others
• A curious approach to AI tools and how they can be used responsibly to improve ways of working

Desirable

• We’re looking for a motivated and collaborative Business Partner to join our Colleague Communications & Experience (CC&E) business partnering team, supporting the Group COO (GCOO) function for a 12-month Fixed Term Contract
• You’ll help turn complex priorities into messaging that makes sense, support leaders to communicate with confidence, and contribute to high impact moments across the GCOO portfolio
• Business partnering support within Group COO:
• Act as a day‑to‑day communications partner to leaders and teams across GCOO, providing sound advice, practical challenge and strong delivery support
• Work closely with senior CC&E business partners to align plans and messaging across programmes and functions
• Build trusted relationships by being curious about the business and responsive to what leaders and colleagues need
• Deliver clear, engaging communications:
• Support the development and delivery of communication plans aligned to transformation, colleague experience and functional priorities
• Translate complex change into clear, accessible stories that help colleagues understand what’s changing and what it means for them
• Draft and shape content for a range of channels, ensuring a consistent and human tone of voice – supporting both internal and external communications
• Support change and leadership communications:
• Help leaders communicate change effectively and authentically, including on priority programmes such as strategic resets
• Support the delivery of planned campaigns across the year, including strategy activation, MyVoice, Simply LBG and leadership visibility moments
• Insight led delivery:
• Use listening, feedback and available data to inform communications activity and improve impact over time
• Produce clear summaries and insights for leadership updates and forums, with guidance from senior colleagues
• Event and moment delivery:
• Support the planning and delivery of high impact moments such as all‑colleague calls, leadership events, strategy sessions and cross‑Group campaigns
• Play an active role in end‑to‑end delivery — from planning through to on‑the‑day execution and follow‑up
• AI‑enabled and simplified ways of working:
• Use AI tools responsibly to support drafting, planning and delivery — improving pace, quality and efficiency
• Look for opportunities to simplify processes, reuse content and reduce duplication, sharing what works with the wider team
• You’ll join a supportive, high performing CC&E business partnering team working across GCOO. We value curiosity, collaboration and simplicity, and we create space for learning, development and connection — whether you’re building confidence as a business partner or stretching into new areas

• End Date: May 16, 2026