Commercial Renewals Manager, AuditBoard
United Kingdom
£45.6-68.4k
Offers Commission
More information about location
Governance, risk, and compliance software
Posted today
Governance, risk, and compliance software
501-1000 employees
Posted today
£45.6-68.4k
Offers Commission
More information about location
501-1000 employees
Company mission
To transform the way enterprises manage their audit, risk, and compliance programs.
Role
Who you are
- Experience: Proven track record (3+ years) in SaaS renewals, sales, customer success, or account management, with experience in managing contract renewals and negotiations
- Tech stack: Proficiency in advancing with various platforms (e.g., Salesforce, BoostUp, MixMax, Outreach, Gong, etc.), exceptional organizational skills for managing multiple renewals, and strong attention to detail
- Analytical Skills: Ability to assess contract terms, identify upsell opportunities, and resolve issues proactively
- Collaboration: Effective interpersonal skills for working with cross-functional teams, and clear, concise communication
- Time Management: Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment. Closing renewals on time and with a sense of urgency
- Business Acumen: Understanding of key SaaS metrics and experience in forecasting revenue impacts, and optimizing renewals
- Customer-Centric Mindset: Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives
- Detail-oriented mindset—the fine print, MSA, contract terms, and customer history—with a commitment to accuracy and quality in the documentation
- Excellent presentation, verbal, and written communication skills; ability to convey complex information clearly and professionally
- Self-motivated, proactive, and energetic team player
- Bachelor’s Degree in Accounting, Business, Finance, or a related field is a plus
What the job involves
- We are seeking a passionate and motivated Renewals Manager to join our dynamic Client Advisory Services team. This key individual contributor will play a vital role in maintaining market-leading retention rates and driving revenue growth
- Our team is composed of individuals dedicated to customer loyalty and committed to bringing the right people together to secure and grow our revenue. The position is based in EMEA
- As a Renewals Manager, you will focus on the closed-loop process of subscription renewals and the expansion of our current customer base. You will assist with quoting, revising, reporting, and closing renewal opportunities
- Your expertise in forecasting retention rates and expansion, driving business processes, and managing heavy transaction workloads will be crucial in securing revenue and mitigating risks
- Contract Planning: Develop and implement strategic renewal plans, initiate processes 120 days before contract end, conduct account research, navigate complex contract structures, and ensure timely renewals
- Negotiation & Collaboration: Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes
- Quoting and Documentation: Generate and deliver renewal quotes and order forms accurately and in a timely manner
- Contract Execution: Manage coordination and execution of amendments and renewal documents
- Forecasting & Communication: Provide accurate rolling 180-day forecasts, update Salesforce and forecasting system, and ensure clear, professional communication with customers
- Feedback & Improvement: Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals
Salary benchmarks
Our take
AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.
The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Vision and dental insurance
- 8-16 weeks paid parental leave
- Company equity
- Work from home opportunities
- Health insurance
Company values
- One with the customer
- Inspiring innovation
- Cheerfully flexible
- About the assist
- Proud of what you're producing
Company HQ
Cerritos, CA
Articles
Leadership
Daniel Kim
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former Global Director of Internal Audit at Quiksilver and Executive Director, Corporate Audit and Compliance at International Rectifier.
Jay Lee
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former VP of CounterPoint, and was SVP & CFO at Tomich Brothers Seafood.
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