Solutions Architect, Contentstack
$90-145k
Headless content management system
Be an early applicant
Headless content management system
501-1000 employees
Be an early applicant
$90-145k
501-1000 employees
Company mission
Contentstack is on a mission to help organizations tell their stories and connect with the people they care about through inspiring, modern experiences.
Role
Who you are
- 2-8 years of web and/or application development experience as a front-end, back-end, or full-stack developer
- 2+ years of experience consulting in customer or partner-facing roles as a technical specialist
- Comfortable with enterprise SaaS sales processes and tools
- Experience with Content Management Systems, personalization platforms, SaaS business applications, marketing automation, and business analytics
- Proficiency in AI technologies and applications
- Proficiency in Node.js, Python, Java, or .NET Core for building backend services
- Expertise in modern application frameworks to build dynamic web solutions, such as Next.js, React.js, Angular, Vue.js
- Skilled in RESTful APIs, GraphQL, and API management solutions
- Expertise in AWS, Azure, or Google Cloud for designing scalable cloud architectures
- Strong experience in building and managing microservices-based systems
- Bachelor’s Degree (Computer Science or Engineering preferred or relevant work experience) preferred
- Proficiency in Spanish is a plus but not required
- You look forward to some travel!
What the job involves
- Contentstack is excited to welcome a stellar Solutions Architect to our innovative Technical Solutions Organization in North America!
- Our Solution Architects are the trusted advisors for our most high-profile accounts and provide pivotal guidance as customers implement Contentstack
- Being comfortable with customer account management, and quick on your feet to provide advanced product guidance and implement solutions, is essential
- You’ll build trust with stakeholders by translating client business needs into functional and technical requirements
- Provide post-sales guidance for new and existing customers
- Actively participate in client meetings and presentations with Customer Success Managers to identify technical requirements
- Articulate and demonstrate solutions, influencing customers' technical requirements and architectural decisions
- Communicate emerging client needs and potential market or product opportunities to the engineering team
- Listen carefully to understand what customers aim to achieve—avoid presupposing answers or prematurely determining solutions
- Collaborate with Account Executives, Engineering, and Customer Support teams to ensure the successful delivery of preferred customer outcomes
- Create and demonstrate relevant product use cases and meaningful client scenarios featuring Contentstack to customers
- Help customers design and identify project plans throughout the deployment process
- Maintain an in-depth level of technical and industry knowledge
- Work with implementation partners throughout the customer development lifecycle, assisting with documentation to successfully scope and size client engagements, including combinations of Contentstack, partner technologies, and partner services
- Travel as needed to customer and partner sites to lead or participate in product workshops
Our take
As enterprises handle and produce increasing volumes of content, the Content Management System (CMS) market is still growing strongly – expected to more than double in size by 2030. To differentiate themselves in a crowded market, disruptors entering the space are championing the idea of “Headless CMS”, through which enterprises can customize the front-end visuals while offering the same level of backend infrastructure.
Co-founded by the same trio that created and sold Built.io, Contentstack is one such disruptor that’s making a strong name for itself. Founded in 2019, the platform is now used by a number of major enterprises including Shell, JPMorgan Chase, McDonald’s, and Walmart.
It’s been a very strong start to life, with huge VC funding as well as a high-profile customer base, but there is still plenty of competition – Storyblok, Prismic, Strapi, and Kontent are all well funded and growing quickly too. That being said, Contenstack is hoping that its no-code automation features will help it stand out from the rest as the company looks to grow internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2022
$80m
SERIES C
Jun 2021
$57.5m
SERIES B
Total funding: $169m
Company benefits
- Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it
- Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected
- Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including Chase, The Miami HEAT, Cisco, Shell, Express, Riot Games, IcelandAir, Morningstar, and many more!
- One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
Company values
- We are more than colleagues, we are a tribe.
- We care deeply about our customers and the communities we serve.
- We are dreamers and dream makers, who question the status quo.
- We do the right thing even when no one is watching.
- We are curious trendspotters and brave trendsetters.
- We are global: diverse, yet close; distributed, yet connected.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Neha Sampat
(CEO & Co-Founder)Previously co-founded and was CEO of Raw Engineering and Digital Experience Platform Built.io (acquired by Software AG, 2018). Founder & Owner of Austin Woman Magazine & Host of the Dreammakers podcast. Official Member of Forbes Technology Council.
Nishant Patel
(CTO & Co-Founder)Was previously the Founder, CTO, then CEO of Digital Experience Platform Built.io (acquired by Software AG, 2018), as well Co-founder and CTO at Raw Engineering, where they ran a R&D incubator.
Matthew Baier
(Co-Founder)Was a Co-founder of Built.io, operating as COO until Software AG's 2018 acquisition. Before that they were a Senior Director of Product Marketing for Salesforce.
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