Senior Product Manager, Splitero

• At Splitero, we move fast, and the ideal candidate thrives in that environment
• You are someone who can walk into a room of operations leads with competing priorities and leave with an aligned, sequenced plan and the credibility to hold it
• 4 - 6 years in product management with meaningful ownership of internal platforms, business systems, or operational tooling
• Working knowledge of the Salesforce ecosystem with enough experience to scope realistically, understand configuration vs. custom development trade-offs, and respect deployment discipline
• Proven stakeholder management with large, non-technical user bases; you've run intake processes and defended prioritization decisions
• You measure product success in operational outcomes such as throughput, cycle time, and adoption, and can show it
• High autonomy: You've operated with a director who sets direction, not one who reviews your tickets
• Track record at a startup or growth-stage company; comfortable when priorities shift
• Salesforce certifications in business administration, development, or similar domains

Desirable

• As Senior Product Manager, Business Platform, you will own day-to-day product management for the systems Splitero's business runs on while reporting to the Director of Product, Business Platform
• Your product is the operational backbone of the company: the Salesforce-based platform and surrounding tooling that powers underwriting, servicing, funding, and compliance for an operations organization of 140+ people
• You'll inherit a mature, business-critical product, and take over its execution: running structured intake from operational stakeholders, writing specs, sequencing the backlog with a dedicated Salesforce engineering team, and coordinating rollouts that land, not just ship
• This is a high-autonomy role for a PM who treats internal users as customers and operational efficiency as the product
• Own the bi-weekly sprint planning process and provide regular delivery visibility to the engineering team. You lead stand-ups as the team's main point of contact for workload, in collaboration with engineering leaders
• Own the backlog and specs for the business platform: Salesforce workflows, document handling and processing, and new product tooling that delivers operational efficiencies and excellent user experiences
• Partner daily with the Salesforce engineering team on scoping, sequencing, and delivery through the standard release process
• Coordinate rollouts with the Product Operations Manager. Every release is paired with enablement, instrumentation, and an operations handoff that tracks adoption, success, and ongoing need assessments
• Run structured intake for feature requests across underwriting, servicing, funding, and compliance to turn raw requests into scoped, prioritized, transparent work, both from operational teams and product leadership
• Serve as the day-to-day product contact for operations leads and the point of contact for engineering delivery and support
• Say no credibly: manage competing priorities from a large stakeholder group with data and clear trade-offs rather than first-come, first-served
• Spend time where the work happens to understand processing, underwriting, closing, servicing, and funding workflows well enough to spot what stakeholders don't ask for
• Define success metrics per initiative (cycle time, throughput, error rates) and report on realized impact, not delivery
• Feed triage and adoption data from the Product Operations Manager into backlog priorities
• Ensure all platform changes go through the standard deployment and enablement process to protect the integrity of integrations across Salesforce and the core web platform
• Define and track the team's success metrics: ops throughput per head, workflow cycle times, request turnaround, and platform adoption
• Partner with the Product Operations Manager and Analytics on instrumentation to measure platform impact rather than assert it
• Reports to the Director of Product, Business Platform
• No direct reports; partners closely with the Analytics, Manager of Engineering (Salesforce), and the Product Operations Manager