Lead Account Technical Program Manager, Fox Robotics

• Bachelor’s degree in a technical discipline (e.g., Computer Science, Electrical Engineering, Mechanical Engineering, Robotics, etc.)
• 10+ years of Program/Project Management experience deploying and delivering complex solutions
• Project Management experience with both Waterfall and Agile methodologies
• Experience with large scale, multi-regional programs and geographically distributed teams
• Ability to manage conflict and to find innovative ways to solve complex problems with limited oversight; anticipate obstacles and plans for contingencies
• Ability to manage stakeholders at all levels, including executive leadership/program sponsors
• Excellent verbal and written skills and the ability to communicate effectively across all levels, including executive and customer leadership

Desirable

• Work directly with customers to understand and manage expectations and fulfill all program commitments
• Anticipate obstacles and mitigate risks to ensure the team completes program milestones on schedule, and in alignment with expectations (including contractual agreements, financial targets)
• Identify key requirements from cross-functional teams and external stakeholders (e.g., customers, engineering teams, customer success)
• Deliver strong and effective cross functional team and executive level communication to ensure customer satisfaction and internal (Fox) stakeholder alignment and buy in
• Hold the teams accountable for accomplishing key contractual milestones, encouraging communication and collaboration, and resolving conflict
• Attend technical sales calls and visit customer sites to understand customer use cases
• Manage complex interdependencies and resources