Test Analyst, Tandem

• Demonstrable proficiency in a software testing role, with suitable practical experience
• Understanding of the Software Development Lifecycle and different delivery methodologies
• Sound working knowledge of the Software Test Lifecycle
• Experience in defining and creating Test Cases, completing Test Execution and Defect Management
• Experience in System, Integration Testing and Acceptance Testing/User Acceptance Testing, or have a comprehensive understanding of the Test Phases (with a strong desire to improve the end user experience)
• Experience of understanding and analysing complex business processes, complex data, and requirements
• Adept at learning new systems and processes, and technically ‘hands-on’
• Self-motivated with the ability to work independently or as part of a team
• A curious and proactive individual, with strong attention to detail
• Excellent analytical and problem-solving skills
• Excellent communication skills (written and verbal)
• Strong logical and critical thinking skills, with a panache for challenging views and opinions
• Good planning and organisational skills
• Experience with SQL queries (MS SQL Server)

Desirable

• Working Pattern: Monday to Friday 09.00 - 17.00, 36.25 hours per week
• Working alongside the Test Manager and Test Leads, the Test Analyst is responsible for analysing application requirements and design documents, developing test plans and protocols that comply with business guidelines, executing tests and document results, and defect management to ensure any software rollout is technically fit for purpose, and meets operational/business needs
• The Test Analyst should be comfortable with working collaboratively with key colleagues and stakeholder as part of a multi-skilled delivery team, to support the implementation of new technologies, or upgrades to existing software
• The Test Analyst should be methodical and result driven, with a passion for detecting and solving problems, with exceptional attention to detail
• Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers
• As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future
• Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers
• Reporting to the Test Manager/Test Lead, the Test Analyst role sits within the Bank’s (manual) Test Team. The Test Team is small, but diverse in terms of expertise and experience, which supports testing activities across several different business lines and platforms
• Projects of different size, scale and complexity
• Working collaboratively with delivery teams to deliver new or upgraded software, at the highest possible quality standards
• Defining and producing Test artefacts that align with the agreed Test methodology and processes, for all applicable Test Phases
• Providing peer reviews of applicable Test artefacts produced by team members
• Taking ownership of Test Case creation, Test Execution and Issue resolution within the area of responsibility, and ensuring Test activities is completed to a high level and quality standard
• Liaise with Key Stakeholders for timely issue resolution, including taking ownership of issues identified, ensuring follow-up, root cause analysis and issue retests are actioned as required
• Supporting with the production of key Test Metrics for Test monitoring, and the production of the required Stakeholder Reporting
• Ensuring risks and issues escalation protocols are followed, and actioned in a timely manner
• Supporting Live implementation activities
• Supporting with continuous improvement activity for the enhancement of the testing processes
• Supporting a journey of continued project and platform enhancements/improvements and continuous improvement activity