Senior Sales Engineer, Parloa
$145-189k
+ Equity
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
$145-189k
+ Equity
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 5+ years of experience as a Sales Engineer, preferably at a SaaS vendor
- Deep experience with enterprise technology
- Experience in contact center or VOIP/Telephony
- Experience with integrating and maintaining REST APIs
- Experience with sales processes and market dynamics
- Fluent in English
- Confident presentation and communication skills
- Ability to work under pressure and solve problems
Desirable
- Experience working at a channel partner
- Experience managing both client relationships and partnership relationships
- Experience working at fast pace startups to help build scalable processes
- Familiarity with sales tools such as SFDC
What the job involves
- As a Senior Sales Engineer (f/m/d)* at Parloa, your mission is to drive revenue by proving the value of our products and solutions to prospects.
- Working closely with clients throughout the sales process and beyond, you will understand their needs, design solutions, and ensure a seamless customer journey.
- Your role involves collaboration with the sales team, contributing to customer qualification, educating clients about Parloa’s solutions and AI, and leading Proof of Concepts to demonstrate the practical value to specific customers in their environments
- Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions
- Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory
- Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value sessions with customer technical teams
- Contribute to improving internal processes, documentation, and ways of working
- Advocate for customer needs to influence product roadmap discussions
- Collaborate with DACH Sales Engineering Team, DACH Enterprise Account Executives, DACH Sales Leadership, product management, customer success, and sales enablement
- Attend external events, team meetings, and annual events
Application process
- Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meeting the team → Executive interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding off the back of tripling revenue growth and a 2023 entry into the US market. This will be invested into scaling its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2024
$65m
SERIES B
Mar 2023
$21.1m
SERIES A
Total funding: $90.4m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company values
- We are customer-obsessed - For us, our customers always come first. Our AI solution is designed to create the highest value for the businesses we work with. At the same time, our team puts a lot of heart and soul into making our customers successful, building close relationships on our joint journey
- We are partner-focused - We think of our partners as part of the Parloa Team. Together with them, we are putting the customer at the center and realizing our vision of creating smooth conversations with the help of AI. We live and breathe partnerships and understand that we’re simply better together!
- We love humans and technology - At Parloa, we love to build relationships and enjoy getting to know the people behind the companies we work with. We are equally excited about the possibilities technology offers to revolutionize how companies talk to their customers – through people and AI, combining the best of both worlds
Company HQ
Prenzlauer Berg, Berlin, Germany
Articles
Leadership
Malte Kosub
(CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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