Technical Project Manager, Socure
$145-160k
+ Offers Equity + Offers Commission + Offers Bonus
Digital ID verification & fraud protection
Be an early applicant
Digital ID verification & fraud protection
201-500 employees
Be an early applicant
$145-160k
+ Offers Equity + Offers Commission + Offers Bonus
201-500 employees
Company mission
To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
Role
Who you are
- 5-7 years of experience in technical project management, implementation, or delivery roles
- Strong knowledge of SaaS delivery processes and API-based integrations
- Comfort working across technical and non-technical stakeholders
- Familiarity with REST APIs, JSON, and reading technical documentation
- Experience with Jira, Smartsheet, Asana, or other project management platforms
- Excellent communication skills and a customer-first mindset
- Organized, detail-oriented, and calm under pressure
- Working knowledge of Agile/Scrum delivery methods
What the job involves
- At Socure, we are redefining identity verification and fraud prevention with RiskOS, our industry-leading orchestration platform.
- As a Technical Project Manager (TPM), you will be a key player in scaling the adoption of RiskOS by delivering seamless, timely, and high-quality implementations for our customers. This role is perfect for someone who thrives at the intersection of technical coordination, stakeholder communication, and repeatable delivery excellence
- As a TPM at Socure, you’ll be responsible for:
- Implementation Project Ownership
- Lead and manage technical implementation projects from kickoff to go-live, ensuring customer goals and Socure’s time-to-value (TTR) targets are met
- Triage & Issue Resolution
- Coordinate the resolution of install-based requests raised by Solutions Consultants (SCs), Support, Account Managers (AMs), and customers
- Upgrade & Migration Coordination
- Drive platform, model, and solution migrations in close partnership with product and engineering teams, ensuring alignment with new product releases and capabilities
- Project Delivery & Execution
- Own end-to-end delivery for implementation and upgrade projects
- Define requirements, scope, and delivery milestones with customers and internal teams
- Build and maintain project plans, track timelines, and manage risk
- Coordinate QA, production readiness, and go-live support
- Act as the primary delivery contact for assigned customers
- Run weekly status calls, project checkpoints, and delivery retrospectives
- Escalate blockers proactively and communicate dependencies clearly
- Partner with Sales, Account Management, and Solutions to drive a cohesive customer experience
- Translate business goals into technical requirements and implementation plans
- Work closely with engineers, product managers, and integration teams
- Support triage of technical issues and track resolution progress
- Ensure all work aligns with Socure’s platform architecture and best practices
- Contribute to standardized delivery processes (kickoff templates, QA protocols, milestone frameworks)
- Improve onboarding workflows and post-go-live tracking
- Use project tools (Jira, Smartsheet, Google Suite) to keep execution organized and auditable
Our take
Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.
The engine delivered by Socure encompasses KYC (Know Your Customer), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers, and prevent online fraud. In addition, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.
Socure has rapidly escalated in popularity, and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalize on the ever-growing importance of identity verification and trust.
Steph
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2021
$450m
SERIES E
Mar 2021
$100m
SERIES D
Total funding: $646.6m
Company benefits
- Health: Comprehensive medical coverage, including vision, dental, and FSA
- Parental Leave: Generous leave allowance for parents-to-be
- 401k: Pre-tax savings for retirement
- Life Insurance: Protect your family in case of emergency
- PTO: Take as much time as you need, when you need it
- 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
- WFH Allowance: Generous reimbursement program to maximize your WFH setup
- Deskpass: Work in an office environment whenever you feel the need
- Mental Health Provider: Connect with clinicians when you need it
- Learning & Development: Self-education allowance & free career coaching
- Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
- Fertility Provider: Family planning solutions for those interested
- Personal Legal Support: Significant discounts with RocketLawyer
Company HQ
Incline Village, NV
Leadership
Johnny Ayers
(CEO)Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.
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