Strategy & Operations Senior Director, RapidSOS
$200-230k
+ Equity Options + Target Bonus
Emergency response data platform
Be an early applicant
Emergency response data platform
201-500 employees
Be an early applicant
$200-230k
+ Equity Options + Target Bonus
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- Bachelor’s degree required; MBA or advanced degree strongly preferred
- 10+ years professional experience; 7+ years of experience in consulting, operations, or a related field, ideally in a technology-driven or fast-paced environment
- Strong knowledge of and passion for AI, with the ability to leverage AI tools to improve workforce efficiency and streamline operations
- Proven experience leading or contributing to successful transformation initiatives
- Exceptional analytical skills, with the ability to break down complex challenges and develop actionable solutions
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels, both internally and externally
- Proven success with program management and process improvement
- Strong ability to manage multiple projects simultaneously in a dynamic environment
- Outstanding interpersonal skills, with a talent for building relationships and collaborating effectively across teams
- Self-starter with a proactive mindset, problem-solving skills, and a strong sense of ownership
What the job involves
- We are looking for a strategic, analytical, and results-driven Strategy & Operations Director to drive high-impact partnerships, enhance organizational effectiveness, and lead transformational initiatives across the company
- This highly visible role offers the opportunity to lead impactful projects while working closely with executive leadership
- Reporting to the SVP of Strategy & Operations, the ideal candidate brings strong strategic thinking, analytical expertise, operational acumen, and exceptional communication skills
- Partner with senior leadership on strategic planning, M&A, and organizational improvements
- Lead relationships with key partners to drive innovation, market opportunities, and long-term collaboration
- Manage strategic discussions with internal and external stakeholders to align on priorities and drive execution
- Leverage AI tools and methodologies to enhance efficiency, streamline processes, and improve decision-making
- Oversee program management for high-impact, cross-functional initiatives that advance critical company priorities
- Track and assess the impact of transformation initiatives, refining strategies to achieve optimal outcomes
- Serve as a trusted advisor, providing data-driven insights and recommendations to teams across the organization
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company has raised substantial funding, the latest of which will help it expand operations and its development efforts. It continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. This demonstrates RapidSOS's commitment to further improving the value it supplies to its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Mar 2024
$75m
SERIES C
Oct 2022
$75m
LATE VC
Total funding: $397.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company values
- Pioneering
- Purpose over pride
- Trust and safety
- Urgency
Company HQ
Murray Hill, New York, NY
Articles
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
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