Account Manager, Wayfair
Ad Operations
More information about location
4 days a week in office
A global online homeware marketplace
Open for applications
A global online homeware marketplace
1001+ employees
Open for applications
More information about location
4 days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 2+ years of relevant experience within digital advertising campaigns, including setup, trafficking, reporting, and optimization
- Bachelor’s degree in Marketing, Business, Communications, or a related field
- Strong understanding of campaign optimization strategies and operational process improvements
- Experience working cross-functional stakeholders
- Demonstrated ability to develop and track key performance metrics
- Strong analytical and data visualization skills
- Excellent written and verbal communication/presentation skills
- Google G-Suite skills, and particular strength in Microsoft Excel
- Media Sales/brand advertising sales experience preferred
- An ability to prioritize across short term and long term goals
What the job involves
- We’re looking for an Advertising Operations Account Manager to manage our digital ad campaigns from start to finish. This includes setting up campaigns, monitoring performance, and making improvements when needed. You’ll also work with different teams to create a solid plan for our new Sponsored Shops product and help ensure everything runs smoothly
- Oversee the full lifecycle of digital advertising campaigns, including setup, trafficking, performance reporting, and optimization
- Implement campaign optimization strategies with a focus on improving ad performance and supplier satisfaction
- Proactively identify opportunities to streamline processes and service levels to enhance operational efficiency
- Partner with Program & Product leaders to create an end-to-end operational strategy for our upcoming managed Sponsored Shops product offering
- Develop and continuously refine best practices to support the successful launch and long-term success of the new program
- Own and track key performance metrics to demonstrate the effectiveness and impact of your campaigns and strategies
- Analyze data and provide actionable insights to optimize performance and meet supplier goals
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 66 more jobs at Wayfair