Senior Business Operations Manager, Ironclad
$159-199k
Plus equity
Enterprise software for managing contracts
Job no longer available
Enterprise software for managing contracts
501-1000 employees
Job no longer available
$159-199k
Plus equity
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- Experience: 7+ years of experience in business operations or related fields, with a strong preference for SaaS and dynamic environments
- Analytical Expertise: Advanced proficiency in data analysis and visualization tools (e.g., Tableau, Excel) with a strong ability to derive insights and drive actionable outcomes
- Strategic Mindset: Demonstrated success in developing and executing operational strategies that align with business goals and drive growth
- Communication Skills: Must have ability to effectively communicate across the company and various levels of leadership
- Business Acumen: Deep knowledge of business operations and financial principles, with a strong focus on delivering measurable results
- Educational Background: MBA or relevant advanced degree preferred; strong academic and professional credentials in management, finance, or operations
- Teammate Qualities: High output, low ego; collaborative with a proven ability to inspire others and drive change across the organization
What the job involves
- Ironclad is seeking an experienced and strategic Senior Business Operations Manager to scale our operations team
- This pivotal role requires a practitioner who will drive cross-functional initiatives and optimize processes that support our ambitious growth trajectory
- As a key member of this new team, you will play a critical role in shaping Ironclad’s operational strategy and execution
- Drive the operational strategy for the company, ensuring alignment with business goals and objectives
- Oversee key projects that enhance company operations
- Leverage qualitative and quantitative analysis to identify opportunities for improvement. Lead initiatives to gather insights through interviews, surveys, and data analytics tools
- Propose actions to the management team using data to support their major choices
- Enhance and streamline core company operations, including company annual planning, and ad hoc strategic projects. Implement and refine processes that ensure high levels of productivity and performance within the organization
- Lead change management initiatives to ensure smooth transitions during process and system enhancements
- Act as a champion for operational initiatives, appropriately communicating changes and benefits to the organization
- Partner with stakeholders and executive team to develop and implement best practices and scalable solutions that improve company-wide performance
- Foster a culture of collaboration and accountability across teams to achieve operational excellence
Our take
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Ironclad’s platform features collaborative tools that facilitate business operations and extract and catalog contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $25 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.1m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company values
- Intent
- Empathy
- Drive
- Integrity
Company HQ
South Beach, San Francisco, CA
Articles
Leadership
Cai GoGwilt
(CTO & Chief Architect)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(CEO)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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