Sales Coordinator, Wolters Kluwer

$52.8-72.6k

Salary dependent on location.

Salesforce

Junior and Mid level

Boston

Los Angeles

8 days/month

2+ days a week in office (Torrance, CA or Waltham, MA)

AI-powered solutions for professionals

Job no longer available

AI-powered solutions for professionals

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Job no longer available

$52.8-72.6k

Salary dependent on location.

Salesforce

Junior and Mid level

Boston

Los Angeles

8 days/month

2+ days a week in office (Torrance, CA or Waltham, MA)

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To help customers make critical decisions every day by providing expert solutions tha to combine deep domain knowledge with technology.

Job

Company

Role

Who you are

This role requires a detail-oriented, proactive individual who can manage a variety of tasks, maintain effective communication with internal teams, and contribute to achieving targets
Customer Relationship Management (CRM): Advanced usage of CRM systems for intricate data analysis and sales tracking
Communication: Strong verbal and written communication for varied stakeholder interactions
Attention to Detail: Exceptional accuracy in managing complex orders and sales information
Presentation Skills: Proficiency in conducting detailed training sessions
Problem Solving: Ability to address complex sales support issues independently
Time Management: Capability to manage and prioritize multiple complex tasks
Microsoft Office Suite: High proficiency in Excel and PowerPoint for creating detailed reports and presentations
Team Collaboration: Excellent coordination skills to work effectively across departments

What the job involves

The Sales Coordinator plays a crucial role in ensuring the sales team’s success by driving operational efficiency and accuracy
The Sales Coordinator will be responsible for a range of activities, including data input, process improvements, research, and reporting, with a focus on delivering high-quality outcomes and customer satisfaction
Data Entry & Processing: Accurately enter information for the Field Sales team, ensuring completeness and high attention to detail
System Proficiency: Utilize SalesForce and CPQ (Apptus) to streamline processes, track progress, and support the sales cycle
Process Improvement & Efficiency: Manage time effectively to meet the volume of activities while continuously seeking ways to improve operational efficiency and reduce errors
Quality Assurance: Review data and collaborate with Field Sales Executives to resolve any discrepancies, ensuring accuracy and completeness of all entries
Customer Interaction: Be prepared to engage directly with customers as needed, providing clear, timely information and addressing inquiries professionally
Cross-Department Collaboration: Coordinate with order processing, billing teams, and other internal stakeholders to ensure smooth renewal processes and resolve any operational issues
Research & Reporting: Assist the management team by conducting research and generating reports to support decision-making and track key performance indicators (KPIs)
Tracking & Metrics: Maintain accurate records and track key information to support business goals and renewal targets

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Nancy McKinstry

(CEO & Chairman of the Executive Board, not founder)

Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.

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