Senior Manager of Strategic Partnerships, Whatnot

• Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here
• As our next Senior Manager, Strategic Partnerships, you should have 8+ years of experience in sales, account management, partnerships, or creator/seller success roles within ecommerce, marketplaces, or creator platforms, plus:
• You are an experienced, high-judgment leader with a passion for seller success, operational rigor, and building exceptional teams
• 3+ years managing and developing teams
• Proven experience scaling and maturing Account Management or Partnerships functions
• Proficiency with Salesforce, Airtable, Sigma, and other tools used for account and pipeline management
• Strong analytical thinking, business judgment, and ability to craft compelling, data-backed recommendations
• Excellent stakeholder management and communication skills; able to influence cross-functionally and navigate ambiguity
• Demonstrated ability to lead multiple projects concurrently and drive high-velocity execution
• Passion for creator communities or deep knowledge of Whatnot’s core categories (e.g., sports cards, vintage apparel, collectibles)

Desirable

• The Strategic Partnerships team builds deep, long-term relationships with Whatnot sellers—guiding them to scale efficiently, elevate buyer experience, and innovate on the platform
• This role sits at the intersection of partnership management, category strategy, and go-to-market execution
• You’ll partner closely with your Category Lead, Marketing, Trust & Safety, and Product teams to turn seller insights into action and ensure your team delivers exceptional results for sellers and buyers
• As a Senior Manager, Strategic Partnerships, you will lead a team of Strategic Partner Managers while managing a targeted portfolio of high-impact sellers
• You will serve as a trusted advisor and category expert, combining analytical rigor, operational excellence, and strong business judgment to accelerate seller growth and unlock category-level opportunities
• Lead and develop a high-performing team. Attract, coach, and empower a team of Strategic Partner Managers, setting clear expectations and fostering a culture of ownership, urgency, and category expertise
• Develop your team’s capabilities across relationship management, account strategy, commercial thinking, and seller coaching
• Build systems and mechanisms that create accountability and drive consistent, high-quality execution
• Drive strategic insights and high-judgment decision making. Build strong, data-backed perspectives on category health, seller performance, and growth opportunities to influence your team’s priorities and direction
• Make informed tradeoffs that balance seller success, buyer experience, and Whatnot’s business impact
• Anticipate emerging trends, category risks, and new opportunities to ensure sellers remain competitive and prepared
• Build deep, trusted seller partnerships. Serve as a strategic advisor to top sellers, understanding their businesses, barriers to growth, and long-term objectives
• Provide executive-level coaching to support sustainable growth and improve buyer experience
• Advocate for seller needs internally, translating insights into clear business impact to influence company-wide decisions
• Develop category expertise and generate actionable insights. Become a subject matter expert on your category’s dynamics, top sellers, platform behaviors, and competitive landscape
• Identify whitespace opportunities, category risks, and strategic bets that shape cross-functional priorities
• Partner with your Category Lead to influence category strategy, marketing activations, product requirements, and policy updates
• Lead cross-functional impact and operational excellence. Drive high-quality, high-velocity execution on seller growth plans, team initiatives, and company-wide projects
• Lead complex, multi-stakeholder initiatives by creating clarity, removing blockers, and driving accountability
• Build and refine operational systems, processes, and playbooks that enable scalability and consistent seller outcomes