Staff Backend Engineer, Sprig

Artificial Intelligence

$220-260k

+ Equity

AWS

Kubernetes

TypeScript

Python

Kafka

Redis

Postgres

REST API

Golang

Senior and Expert level

San Francisco Bay Area

3 days a week in office

User research and real-time analytics platform

Be an early applicant

User research and real-time analytics platform

201-500 employees

B2BArtificial IntelligenceBig dataAnalyticsSaaSData Analysis

Be an early applicant

$220-260k

+ Equity

AWS

Kubernetes

TypeScript

Python

Kafka

Redis

Postgres

REST API

Golang

Senior and Expert level

San Francisco Bay Area

3 days a week in office

201-500 employees

B2BArtificial IntelligenceBig dataAnalyticsSaaSData Analysis

Company mission

To help product managers, user researchers, and growth marketers uncover customer insights in real time so they can make informed product decisions, faster.

Job

Company

Role

Who you are

8+ years of software engineer experience with focus on platform, backend, data infrastructure, or distributed computing at large scale
Strong experience with the technologies we use or equivalents: Kubernetes, Postgres, ClickHouse, Redis, Kafka, gRPC, REST, and AWS services
Deep experience with one or more of the languages we use in the backend: Python, Typescript, and Golang
Urgency to deliver consistent and high-quality code and features in a startup environment with sometimes ambiguous requirements. This is a hands-on role
Ability to execute on both day-to-day technical work and multi-quarter planning
Experience with and desire to continue technical mentorship for other engineers
Hunger for continuously learning and applying yourself to brand new problems
Sharp written and verbal communication skills to collaborate with others and document technical work

What the job involves

Sprig offers a world-class product experience platform that empowers top businesses to truly understand how their users experience their product
As part of Sprig’s AI team you will build the features that allow product researchers and PMs to understand their users at scale
This includes AI analysis of always-on session replays, an incredibly rich source of user behavior data
We are the first in the industry to organize and distill the most important information from this data source that is otherwise impossible to parse at scale
This role will be responsible for designing, building, and maintaining the critical backend AI systems powering features such as this
Work as part of our high-output engineering team and jump in early to develop a world-class product
Own the development and deployment of the end-to-end backend systems powering Sprig’s critical AI features at scale
Orchestrate backend data stores, services, and pipelines with high breadth and depth
Implement state-of-the-art AI algorithms using modern LLMs and AI tech stacks
Contribute to product roadmap discussions as we grow and evolve the product
Be a cross-functional leader across the engineering organization. You will collaborate with product managers, designers, and other various functions

Our take

Designed to make product research and analyzing qualitative data faster and more thorough, Sprig (formerly UserLeap) is an AI-powered technology platform. Its tools are trusted by teams of 1 to 10,000, included a whole host of innovative companies, including Square, Dropbox and Adobe.

The company was conceived after a product manager noticed how difficult it was to obtain rich customer insights at a quick enough pace to help influence product development. What makes Sprig unique is that its research is continuous and in-the-moment, meaning product managers can see their customer insights at all times. Users can deploy a range of their ‘micro surveys' to better understand their clients and access powerful AI analysis for video interviews.

Sprig has backing from top investors like az16 and Accel, and is using its 2022 funding to expand the service line, accelerate the roadmap and invest in more integrations and partnerships. This puts the company on track to continue its upwards trajectory, especially as it saw a revenue growth of 300% in 2022 alone.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

115% employee growth in 12 months

Glassdoor (4.4)

Company

Funding (last 2 of 3 rounds)

Jun 2021

$38m

SERIES B

Dec 2020

$16m

SERIES A

Total funding: $58m

Company benefits

Competitive Salary
Competitive Employee Equity
401K Program
Medical, Dental, and Vision Benefits
Additional Wellbeing Benefits
Generous Paid Time Off
Paid Parental Leave
Hardware & Software
Work from Home Equipment Stipend
Professional Development Stipend
Flexible Work Options
Access to Sprig Offices
Company Events

Company HQ

Financial District, San Francisco, CA

Leadership

Ryan Glasgow

(CEO)

Ryan has deep experience scaling companies from early stage to successful exit having been a team member at Weebly (acquired by Square) and Vurb (acquired by Snapchat).

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