Social Media Specialist, Lightspeed

• 3+ years of social media management experience, ideally in SaaS, tech or hospitality
• Proven track record of managing multiple platforms - specifically LinkedIn, Instagram, and YouTube - and you’re comfortable taking full ownership of a content calendar
• You’ve handled the end-to-end process before: from briefing and scripting to interviewing customers, editing, and hitting "publish."
• You are a regular user of social media management and analytics tools (like Hootsuite) and are comfortable navigating Meta Business Suite
• You have experience working cross-functionally with different teams and can manage multiple projects without losing track of the details
• Native-level French and high proficiency in English and Spanish
• Tech savvy:You’re tech-savvy and know how to leverage AI, social, and video tools to scale content production and make your workflows more efficient
• Story-teller: You don’t just write captions; you tell stories. You have a knack for adapting your tone of voice to suit different platforms and audiences perfectly
• Data-driven: You have a strong understanding of social metrics. You don’t just look at the numbers; you translate them into clear, actionable recommendations for the team
• Trend expert: You stay on top of the latest platform updates, social trends, and hospitality industry news
• Strategic Thinker: You always see the bigger picture. You know how to align your social media efforts with broader marketing goals to drive real business impact
• Affinity with the hospitality sector

Desirable

• Your mission is to put Lightspeed Hospitality on the map across France and Benelux
• You won’t just be managing channels: you’ll launch our Instagram presence in France and expand our voice on LinkedIn and YouTube across the French and Benelux regions
• Working closely with Content, Campaigns, PR and Regional Marketing teams, you’ll turn priorities into compelling social storytelling
• As both a “story scout” and brand gatekeeper, you’ll uncover great hospitality stories while ensuring everything we publish is premium and impactful
• Content calendars: Execute the social media strategy and own the content calendars for France and Benelux (NL/BE) across LinkedIn, Instagram and YouTube
• Instagram launch & channel growth: Lead the strategy and launch of our Instagram channel in France, while managing and growing our LinkedIn and YouTube presence across France and Benelux
• Regional storytelling:Proactively connect with Hospitality clients to uncover unique stories.Lead creative ideation and bring forward concepts that deliver authentic, scroll-stopping content
• Brand gatekeeping: Act as the final filter for organic social in your region, ensuring everything we publish meets our premium brand and quality standards
• Content production: Collaborate with internal teams to brief high-quality assets and be hands-on with short-form video, creating content that feels native to each platform
• Community engagement: You’ll be the voice of Lightspeed for our French and Benelux communities, answering comments and starting conversations
• Performance monitoring: You’ll use Hootsuite and Meta Business Suite to monitor performance and provide recommendations to improve our reach and growth
• Workflow management: Use Monday.com to track timelines and Jira to manage creative deliverables, ensuring projects are delivered on time