Analytics Engineer, Dialpad
+ Stock Options
AI-powered cloud communications platform
Job no longer available
AI-powered cloud communications platform
1001+ employees
Job no longer available
+ Stock Options
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Bachelor's or Master’s degree in Computer Science, Machine Learning, Statistics or related fields
- 2 years of working experience with data science or data analytics project
- Excellent data analysis skills from writing and optimizing SQL queries to data visualization and report writing
- Strong foundation in statistics
- Familiarity with analyzing user behaviour data (e.g, Amplitude) would be a plus
- Familiarity with Python and public cloud environments such as GCP, AWS, etc
- Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems
- Excellent communication and collaboration skills to effectively work in a multi-disciplinary team
- Familiarity with version control tools like Git for collaborative projects
What the job involves
- Our Data Analysis team works alongside the Data Annotation team to support the Ai teams, working on projects on cutting-edge Automatic Speech Recognition(ASR), Natural Language Processing(NLP) and Computer Vision(CV)
- We take care of the complex business and product logic as well as making sure the data follows our security and privacy standards letting our applied scientists focus on model development
- We help NLP team to launch and enhance DialpadGPT, our in-house LM specifically designed for the domain of business communication
- We work closely with Product team to help them understand how user interact with our Ai product using data analysis
- We are a group of engineers who enjoy writing reports to tell the stories behind the data, which often spin up new data science ideas and help businesses make better decisions
- As an Analytics Engineer, you’ll be an integral part of our data analysis team, supporting ASR and NLP team for their data needs
- You’ll be involved in various stages of data science development, from data sampling and annotation, results evaluation to feedback analysis post product launch
- In addition, you’ll help bring insights to product development with user behavior data
- This position reports to the manager of the data analysis team and has the opportunity to be based in our Buenos Aires Office
- Translate complex data requirements into clear data sampling plans with efficient SQL queries
- Create and maintain dashboards and data pipelines that helps drive product and business decisions
- Contribute to our continuous efforts to enforce data privacy and compliance
- Answering daily questions from Ai team about data
- Collaborate with cross-functional teams, including Ai, engineering and product team
- Conduct in-depth data analysis that leads to new data science opportunities and business insights
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
Company HQ
San Ramon, CA
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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