Customer Implementation Analyst Internship, YOOBIC
Digital workplace platform for frontline teams
Be an early applicant
Digital workplace platform for frontline teams
101-200 employees
Be an early applicant
101-200 employees
Company mission
to transform the future of work for frontline employees!
Role
Who you are
- We are looking for someone who is highly collaborative, loves innovation, and who has the ability to effectively understand business challenges and needs across different industries (from the fashion industry to groceries to pharmaceutical)
- Expert knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)
- Strong analytical skills
- Proactive and eager to solve problems
- Fast learner, able to understand new concepts quickly and explain them with ease
- You have excellent written and verbal communication skills
- Ability to adapt and to work within an international environment
- Strong organisation skills and attention to details
- Intellectually curious, interest in start-ups and new technologies
- Ideally, you have a technical and/or analytical education (ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)
- Fluent in English (additional languages are always welcome, especially French, Italian and Spanish)
What the job involves
- You will join a dynamic and fast-growing team which generates a significant contribution to YOOBIC’s overarching goals
- This is an incredible opportunity to interact with many departments, from the commercial team to product and the whole customer team, collaborating with them to make sure the deployment of the platform is successful
- Work as project consultant on simultaneous implementation projects as part of YOOBIC Customer Implementation team
- Understand clients’ needs and advise on Solutions in a consultative approach
- Deliver on time and within budget high-quality YOOBIC solutions and services
- Participate actively to solution-building and change management workshops with clients’ project team
- Lead parts or totality of client meetings (functional specifications, demonstrations, trainings on the solution)
- Take a proactive approach to client issue resolution
- Work closely with Product team to participate in the evolution of the app based on market requirements
Application process
- We usually respond within a week
Salary benchmarks
Our take
In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters for HR and mobile-driven training, as well as task and inventory management.
YOOBIC is one of a number of startups targeting this underserved space, which accounts for around 80% of the global workforce. Though there’s plenty of competition from the likes of Crew and ServiceMax, YOOBIC has grown to operate in almost one hundred countries for some of the world’s biggest brands including Puma, Boots, Mazda, Domino’s, Vans, and Peloton.
With good funding at its back, YOOBIC's intention is to continue its rapid international expansion while adding more industry-specific features to its product stack. Its solutions are held in high regard, having won numerous awards in the past, with the company's most recent accolade being its ranking as the 20th fastest growing UK tech company by the 2023 E2E Tech 100 list.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$50m
SERIES C
Jun 2018
$25m
SERIES B
Total funding: $80.3m
Company benefits
- A dynamic environment
- A team of seasoned pro’s
- Continuous growth and learning
- An open feedback culture
- Lots of room for your own initiatives and ideas
- Transparency on results and strategy
- 'Open door' policy with our leadership team
- Team spirit and dedication
- Recognition and rewards for hard work
- Personalised healthcare and well-being resources
- Mental health support
- Online workouts
- Flexible working environment (role dependant)
Company HQ
Midtown South, New York, NY
Leadership
Fabrice Haiat
(CEO & Co-Founder)Prior to co-founding YOOBIC in 2013, they spent 13 years as CEO of real estate eco-performance company Vizelia (acquired by Schneider Electric in 2011). Joined Schneider post-acquisition for a two year spell as VP of Global Sales, then Director of Energy Management Services.
Avi Haiat
(CTO & Co-Founder)Co-founded and was CTO of Vizelia alongside Fabrice Haiat, before spending two years heading up R&D at Schneider Electric after the company's acquisition.
Gilles Haiat
(Head of Research)Served as Head of Research alongside brothers Avi and Fabrice at Vizelia until Schneider Electric bought the company in 2011, then joined Schneideras a Software Architect before co-founding YOOBIC.
Share this job
View 10 more jobs at YOOBIC