DevOps Engineering Lead, Ema

• Bachelor's or Master's degree in Computer Science or related field
• 7+ years of experience in Infrastructure engineering, or a similar role,
• 3+ years working as a Devops lead
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment
• Ability to work independently and as part of a team
• Experience working with global teams

Desirable

• We are seeking an experienced DevOps Engineer to join our growing team and play a pivotal role in designing and building our platform and infrastructure as we continue to scale our product and user base
• As a part of our team, you will be working in a dynamic, fast-paced environment to ensure the reliability, scalability, and performance of our systems, while focusing on service architecture and deployment, query optimization, distributed systems, data and machine learning infrastructure, and security and authentication
• Collaborate with product teams and the India-based DevOps team to plan, design and develop the core infrastructure for our products
• Design, develop, and deploy highly available and scalable Multi-tenant SaaS solutions on any one of the public cloud networks like AWS, Azure and GCP. Leverage technologies such as Kubernetes, Helm, Terraform, and Istio to achieve infrastructure resilience
• Manage Ema product deployments within Ema's SaaS environments, customer cloud environments, and secured air-gapped environments
• Drive the automation of infrastructure tasks, from provisioning to configuration management and deployment, utilizing tools like Terraform, Ansible, and Kubernetes
• Collaborate closely with the software development team to refine CI/CD pipelines, e.g., using GitHub Actions and Cloud Build tools, enhance service interfaces, and improve the overall developer experience
• Architect and implement advanced observability solutions using tools like Prometheus and Grafana. Ensure real-time alerting and error tracking with Sentry and Pagerduty to maintain system health and performance
• Collaborate with engineering leads to establish and execute developer productivity objectives, metrics, and tooling
• Performance Analysis: Regularly monitor system health, analyze performance metrics, and recommend enhancements. This includes optimizing database queries and ensuring peak database performance
• Provide mentorship to junior engineers and serve as a technical resource for DevOps-related matters