Compliance Analyst, Affirm
Complaints Risk Oversight
$80-110k
Salary is dependent on location; + employee stock purchase plan
More information about location
POS installment loans
Job no longer available
POS installment loans
1001+ employees
Job no longer available
$80-110k
Salary is dependent on location; + employee stock purchase plan
More information about location
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 3 to 5+ years of professional work experience in Compliance, Enterprise or Operational Risk, or Audit within a financial services company, Fintech, or regulatory agency
- Inquisitive and proactive in proposing creative, effective solutions
- Strong project management, critical thinking, time management, and analytical skills
- Excellent verbal and written communication skills, with the ability to present sophisticated and critical issues
- Strong curiosity about fintech and consumer financial protections
What the job involves
- Affirm is seeking a Compliance Analyst I to support its compliance governance and oversight program. This analyst will credibly challenge Affirm’s operations team to mitigate risk and ensure compliance with federal and state regulations. This includes investigating and responding to operations issues, reviewing consumer complaints, engaging team members, and supporting larger initiatives such as process improvement
- Review and credibly challenge internal responses to consumer complaints and potential issues from the operations team and guide them regarding a wide variety of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, UDAAP
- Review customer complaints to identify root cause, analyze trends, and find opportunities for product and process improvements to fix recurring issues
- Work with cross-functional partners to address compliance concerns and bring to senior management, when required
- Assist with metrics reporting and provide input on process improvement
- Support other key compliance and risk management projects, as needed
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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