Business Operations Analyst, Owner.com
Talent
$160-200k
+ Pre-IPO equity
Online ordering and restaurant marketing system
Open for applications
Online ordering and restaurant marketing system
201-500 employees
Open for applications
$160-200k
+ Pre-IPO equity
201-500 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- 2-5+ years in an analytical, operations, or business strategy role (BizOps, RevOps, data analytics, people/talent operations, or similar)
- Strong analytical toolkit: SQL, BI tools (Looker, Tableau, etc.), Excel/Sheets
- A systems thinker who enjoys making workflows cleaner, simpler, and more scalable
- Comfort working in Talent systems
- Curiosity, high judgment, and an ability to frame ambiguous problems clearly
- Strong communication skills - able to present insights simply and influence decisions
- A builder’s mindset: scrappy, resourceful, and excited to create clarity from complexity
What the job involves
- We’re seeking a strategic Recruiting Operations / Business Operations Analyst to design, optimize, and scale the systems and processes that power our hiring
- As Owner grows, this role will ensure our recruiting operations can meet ambitious goals while maintaining a high hiring bar and excellent candidate experience
- You will lead programs, build infrastructure, drive adoption, and use data to inform decisions, making a direct impact on the organization’s ability to attract and retain top talent
- You'll translate talent and business questions into analysis: performance trends, funnel modeling, forecast modeling, capacity
- Build and maintain dashboards and reporting that Executive Leaders and Talent rely on for decision-making
- Conduct hands-on data analysis (SQL, BI tools, Excel/Sheets) to generate insights that influence hiring strategy
- Support the design and optimization of talent systems focusing on workflow clarity, data quality, usability and adoption across teams
- You are the analytical “glue” between Talent, business leaders, and cross-functional partners (Ops, Finance, etc.)
- You'll work with cross-functional partners across recruiting, candidate experience, and business stakeholders (e.g. hiring managers, operations, finance)
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 10,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2025 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
75% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2025
$120m
SERIES C
Jan 2024
$33m
SERIES B
Total funding: $182.2m
Company benefits
- Work from anywhere: Our flexible policy lets you work from wherever you want.
- Equity in Owner: All full-time employees in eligible countries receive pre-IPO equity in Owner.
- Benefits to support your success: We set you up for success where you are and where you’re going.
- Healthcare Coverage: We offer comprehensive health, dental and vision plans.
- Unlimited PTO: Your schedule, your choice. We give our team members full empowerment to choose the time they want to work, and don’t micro-manage working hours.
- Team retreats: We love building real friendships with everyone that we work with, so we do several retreats per year – to deepen our friendships, celebrate our wins, and plan our future.
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Adam Guild
(Co-Founder & CEO)Thiel Fellow, Forbes 30 Under 30 List.
Dean Bloembergen
(Co-Founder & CTO)Previously Co-founder and CTO at Marble Technologies, Forbes 30 under 30.
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