Business Development Representative, Heap

Salary not provided

Entry and Junior level

San Francisco Bay Area

2-3 days a week in office

The new standard in product analytics

Job no longer available

The new standard in product analytics

201-500 employees

B2BEnterpriseProductivityAnalyticsBusiness Intelligence

Job no longer available

Salary not provided

Entry and Junior level

San Francisco Bay Area

2-3 days a week in office

201-500 employees

B2BEnterpriseProductivityAnalyticsBusiness Intelligence

Company mission

Heap's mission is to build infrastructure to automatically capture customer interactions, make sense of them, and make them actionable for anyone. With Heap, organisations can remove technical jams and obtain a single comprehensive view of their customers.

Job

Company

Role

Who you are

A strong communicator - Analytics can get overwhelming. Can you empathize with our customers, zero in on their needs, and articulate how Heap satisfies those needs?
Obsessed with prospect happiness - You will set the stage for an effective sales follow-up
A fast learner - You have an analytical mindset and are able to understand and explain a technical product within a matter of weeks
A master of email communication - You keep the inbox at zero
Comfortable talking to a variety of users - Heap plays a day-to-day role for a wide range of people: engineers, marketers, product managers, designers, data scientists, and CEOs. You’ll interface with some or all of these in an organization to close deals

What the job involves

Reach out to new prospects in our target market and get them excited about Heap
Set meetings with qualified prospects for handoff to Account Executives
Communicate with AEs and educate them on details of opportunities
Consistently achieve qualified opportunity and closed business quotas
Demonstrate the value of Heap through email and phone communication

Our take

Understanding which products and features to prioritise is crucial, given the many thousands of directions product teams in businesses could pursue. The world’s fastest-growing companies are all using product analytics to understand their customers, prioritise features, and increase the value of their products.

Heap brings innovation to product analytics. While Google Analytics is fine for calculating return on ad spend, SEO, and SEM, it cannot tell businesses what users do once they’re using their product – what they click on, which behaviors drive successful outcomes, which segments of users are associated with different activities, and so on.

Heap’s product analytics enables product teams at over 8,000 companies to measure and improve conversion rates, new user activation, product engagement and retention.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-15% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 7 rounds)

Dec 2021

$110m

SERIES D

Jul 2019

$55m

SERIES C

Total funding: $218.2m

Company benefits

Virtual-First Lifestyle Stipend: $2,700 annual stipend to spend however you like: childcare, food delivery, wifi, phone bill, co-working space, music subscription, wellness, or anything else that helps with virtual work.
Home Office Stipend: Get $1,000 to set up your home office.
Medical, Dental, and Vision Insurance: Full suite of benefits: 95% coverage for employees and 70% coverage for dependents (U.S.), 100% coverage for employees and dependents (EMEA).
Retirement: Match 100% employee contribution up to 1% of your salary (U.S.). 9% pension scheme (EMEA).
Unlimited Vacation: We expect everyone to take 3 weeks off per year in addition to our monthly company Mental Escape (ME) days, when we all take time off together.
Student Loan Contribution: $100 monthly contribution towards your student loans.
Professional Development: $1,000 annual stipend to help fund your career growth.
Treat Yo Self Day: Get $100 to take a day off work and “treat yo self” to some self-care.
Parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering), with a total 16 weeks for birthing parents (including 4 weeks of pregnancy disability).

Company HQ

Financial District, San Francisco, CA

Additional info

Heap's engineering team is currently 40% remote and has been since the company's early days

Leadership

Ravi Parikh

(Board Member)

Earned both a Master's and Bachelor's Degree in Computer Science at Stanford before founding Heap. He has since moved on to co-found Airplane.

Matin Movassate

(Chairman)

Studied Computer Science at Stanford. Previously worked as a Product Manager at Facebook before founding Heap.

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