Product Manager, Tray.io
Salary not provided
Mid and Senior level
London
1-2 days a week in office (Fenchurch Street, London)
Low-code automation platform
Open for applications
Low-code automation platform
201-500 employees
B2BEnterpriseBig dataAPIAutomation
Open for applications
Salary not provided
Mid and Senior level
London
1-2 days a week in office (Fenchurch Street, London)
201-500 employees
B2BEnterpriseBig dataAPIAutomation
Company mission
Tray.io's mission is to empower citizen automators so that any organization can automate.
Role
Who you are
- A current product manager who started as a backend engineer and has a strong technical foundation
- A backend engineer with some PM experience looking to transition fully into product management
- A self-taught technical PM who understands the complexities of back-end systems, API integrations, platform performance, and emerging AI-driven automation capabilities—even without formal engineering credentials
- Technical Acumen: Strong understanding of APIs, backend technologies, and scalable architectures. Familiarity with AI/ML technologies and their application in workflow automation is a plus. Experience as a backend engineer or equivalent technical background preferred
- Product Experience: Proven ability to translate complex technical problems into clear user stories and requirements. Experience building platform features or developer-focused products is a plus
- Problem-Solving Skills: Demonstrable success in identifying customer problems and guiding teams to deliver impactful solutions
- Cross-Functional Communication: Excellent communication skills, capable of collaborating with engineers, designers, documentation writers, and customer-facing teams. Able to distill complex technical and AI/ML concepts for diverse audiences
- Project & Stakeholder Management: Ability to manage multiple initiatives, set priorities, and meet deadlines in a dynamic environment. Strong sense of ownership and accountability
- Passion for Technology: Curiosity about emerging integration frameworks, automation solutions, and best practices in developer experience, along with a keen interest in the evolving AI landscape
What the job involves
- Our Product team’s mission is to enable our customers to easily build, maintain, and scale automated workflows across their organisations—no matter how complex
- We’re not only focused on simplifying highly scalable platform infrastructure and ensuring that core product capabilities (such as API management and on-premise connectivity) meet the highest standards of performance and reliability, but also on empowering companies to infuse AI throughout their organisations
- This includes enabling the use of autonomous agents and intelligent business process mining as distinct AI-driven functionalities within our platform
- By offering these capabilities, our Product team ensures that customers can take advantage of cutting-edge AI techniques to discover, optimize, and automate processes at scale—transforming how work is done and driving more strategic outcomes
- As the Product Manager – Platform & Capabilities at Tray.ai, you will play a pivotal role in guiding the evolution of our core platform
- You will ensure the Tray platform is robust, scalable, and ready to support our customers’ most demanding use cases
- In addition, you will drive the growth and refinement of key capabilities—such as our platform’s approach to API management, on-premise connectivity, and AI-driven features (including autonomous agents and intelligent process mining)—enhancing our customers’ ability to securely integrate critical systems with confidence, and leverage advanced AI functionalities to transform their business processes
- You will work closely with our Platform Engineering team to set technical priorities and ensure we deliver a platform that is both highly performant and developer-friendly
- You will also collaborate cross-functionally with customers, Customer Success, Sales, and Marketing teams to understand user requirements, balance priorities, and deliver capabilities that genuinely move the needle for our users
- Platform Scalability & Performance: Partner with Platform Engineering to define and prioritize initiatives that ensure our platform can handle increasing volumes of data and transactions, supporting the growth and complexity of our customers’ use cases
- API Management & Integrations: Shape our approach to API management, ensuring the Tray platform offers a best-in-class developer experience
- Support the evolution of API design, documentation, and versioning, and ensure that developers—internal and external—can easily build and maintain integrations at scale
- On-Premise Connectivity: Drive enhancements to our on-premise connectivity solutions, making it effortless and secure for customers to connect on-prem systems with their cloud stack
- AI-Enabled Capabilities: Incorporate autonomous agents and intelligent business process mining into our platform to help customers infuse AI throughout their organization, enabling smarter, more adaptive workflows and unlocking new levels of efficiency and insight
- User-Centric Problem Solving: Continuously gather feedback from customers and internal stakeholders to identify pain points, areas for improvement, and opportunities to enhance platform capabilities
- Conduct research and leverage analytics to inform decisions
- Roadmap & Strategy Execution: Build and maintain a clear roadmap that balances near-term improvements with long-term investments in our platform’s core and AI-driven capabilities
- Communicate vision, strategy, and progress to both technical and non-technical stakeholders
- Cross-Functional Collaboration: Work closely with Engineering, Customer Success, Documentation, Sales, and Marketing to ensure smooth rollouts of new features and improvements
- Support go-to-market activities and empower teams with the knowledge and messaging needed to drive adoption
- Continuous Improvement: Monitor industry trends, emerging technologies, and best practices in platform infrastructure, API management, integration, and AI/ML capabilities
- Bring innovative ideas to the table and champion continuous improvement initiatives
Salary benchmarks
Our take
Tray.io allows employees to effectively "become programmers" without them needing to have an engineering background, and enables them to build out automation tailored for their day-to-day role.
With this approach, Tray fills a big need in the automation space - in between high end tools like Mulesoft, and simpler tools like Zapier. The company's customers include the likes of SAP, VMWare, Lyft, Intercom and IBM, which certainly suggests a real need for its tools.
Tray’s rise comes on the heels of a wider trend, where integration and automation are becoming a key part of the way enterprises work. The company has secured substantial funds that will enable it to continue building out its solutions. Its latest release, Merlin AI, means that users can now automate intricate tasks, including aggregating or transferring data across systems.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
Few candidates hear
back within 2 weeks
27% female employees
-25% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2022
$40m
SERIES C
Nov 2019
$50m
SERIES C
Total funding: $153.9m
Company benefits
- Cycle to work scheme
- Flexible working hours
- Generous conference and learning budget
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- Enjoy The Ride - Bumps, plateaus & unexpected turns are all part of the journey
- Empower Others - Empowerment is at the heart of all we do, from how we empower our teammates to how we empower our customers with technology
- Blow The Doors Off - We’re fuelled by an unstoppable drive to build something legendary, together
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Rich Waldron
(CEO)Previously COO of iFind Media, who also co-founded Plan.nr.
Alistair Russell
(CTO)Previously Web Developer at esure, mSpace and Vibrant Media.
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