Product Manager, Passport
International shipping carrier for e-commerce
Job no longer available
International shipping carrier for e-commerce
201-500 employees
Job no longer available
201-500 employees
Company mission
To help brands reach their global potential.
Role
Who you are
- (Please apply even if you don’t meet all of the criteria!)
- 3-5 years of professional experience
- 1-2 years of software product management experience
- Strong technical background with ability to establish credibility with engineers and occasionally get hands-on
- Strong understanding of eCommerce platforms such as Shopify, BigCommerce, WooCommerce, and others
- Experience managing API-based integrations and working with technical teams to define and deliver complex features
- Knowledge of user experience design concepts and product frameworks
- Knack for gleaning customer insights from qualitative and quantitative data
- Entrepreneurial spirit - you bias toward action and don’t mind getting your hands dirty
- Familiarity with B2B products and sales is a plus
- Excellent communication, interpersonal, and time-management skills
- A proactive and collaborative approach - you love working with people and people love working with you
What the job involves
- Launch new features across Passport products in collaboration with engineering, sales, operations, and subject matter experts
- Gather internal and external feedback regarding existing and planned features to improve platform reliability and performance
- Define key metrics that reflect successful product use and adoptionCollaborate with engineering teams to design, develop, and deploy integrations that work flawlessly with platforms like Shopify, BigCommerce, WooCommerce, and other relevant ecosystems
- Partner with external stakeholders (platform providers, technology partners) to stay ahead of platform changes, new features, and partnership opportunities
- Create product documentation for internal and external consumption
- Occasionally figure out a way to hack an MVP together to resolve an immediate problem
Our take
With many American eCommerce companies believing it's more hassle than it's worth to ship their products abroad, Passport aims to increase the scale and reach of American businesses. It works with third-party logistics warehouses to organise and manage the international shipping of an eCommerce company’s products so that they can reach further afield.
Passport Shipping’s founders have a lot of experience in delivery logistics and shipping behind them, having founded product delivery-focused companies in the past.
A simple concept done well, Passport has partnered with a range of large-scale eCommerce companies such as Boxy Charm and Native. As online customer demand continues to increase, Passport proves a vital delivery bridge across borders, that much larger delivery companies can’t reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2022
$39m
SERIES B
Dec 2020
$12m
SERIES A
Total funding: $66m
Company benefits
- Healthcare, dental, and vision 🇺🇸
- 401K & Company Match 🇺🇸
- Monthly fitness stipend 🇺🇸
- Monthly phone/internet stipend 🇺🇸
- 100% remote work environment #LI-Remote 🇺🇸
- Company issued laptop 🇺🇸
- Flexible PTO 🇺🇸
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints! 🇺🇸
- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America 🇺🇸
- Learning & Development Fund for upskilling or products to improve your day-to-day work life 🇺🇸
- One-time remote work set-up stipend to make your at-home office dazzle 🇺🇸
- Teammates around the world in 8 different time zones! 🇺🇸
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Yancher
(Co-Founder & CEO)Former Co-Founder& COO of Pantry, COO of Lynks, and previously worked as a Business Operations Manager at Facebook.
Aaron Schwartz
(Co-Founder & Advisor)Former President of Loop, and Founder of NPS. They also currently serve as an Advisor for several other companies.
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