Mortgage Manager, Gen H
Innovative mortgage lender
Job no longer available
Innovative mortgage lender
21-100 employees
Job no longer available
21-100 employees
Company mission
To transform the housing market.
Role
Who you are
- You must hold a full CeMAP qualification or equivalent (RO1 & CF6)
- Previous 3+ years experience in managing a team of Mortgage Advisors for a lender/high street bank, all offers will be made subject to a satisfactory background check and employer/regulatory references
- Have a passion about improving the home-buying experience for first time buyers
- Treat customers fairly at the heart of all that you do and the ability to build strong relationships with customers and peers
- A strong understanding of the mortgage market, products and services
- Ability to ensure delivery of our compliance and quality measures to a satisfactory level
What the job involves
- Work in an exciting and fast-paced environment
- Motivate, lead and develop a team of Mortgage Advisors and Mortgage Experts to deliver customer, commercial and risk KPI’s
- Train new Mortgage Advisers and Mortgage Experts as they join
- Be responsible for 1st Line Supervision of the team ensuring that customer outcomes are suitable, MCOB rules are followed and mortgage advice is sound
- Work collaboratively with stakeholders to meet customer needs within the broader departments of the company
- Continuously look for ways to improve the customer experience
- Support the Head of Advice and Direct Sales to carry out related tasks and ad-hoc duties as required
Salary benchmarks
Our take
Dubbed 'generation rent', young people are becoming increasingly likely to never own their own home. With high rent prices inhibiting saving for a deposit along with ever inflated house prices caused by limited affordable housing, the rate of home ownership has slumped over the past 20 years.
Gen H aims to be a new type of lender, providing a fully digital mortgage and features including online consultations with mortgage experts. Its also provides a platform for home owners to track and manage their housing wealth.
Gen H can also incorporate "investors" into users mortgage. These can be friends or family who can help out financially, providing a system to pay them back with interest on their investment. There is no shortage of potential users for the platform, and so the company has the real chance to expand its operations moving forwards.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$30m
SERIES A
Jul 2020
$8.6m
SEED
Total funding: $47.1m
Company benefits
- Private medical: We provide you with a comprehensive medical insurance plan to protect and support your health and wellbeing
- Dog-friendly office: We love having furry friends at our office. We’ve even got a running track on our roof if you fancy taking your dogs for a walk with a view!
- Pick 'n' mix bank holidays: Rather than automatically receiving the bank holidays off, you will have the flexibility to choose whether to take them as part of your annual leave or to enjoy them as additional days off outside of your annual leave entitlement. This means that your annual leave entitlement is 38 days in total
- Enhanced family leave: After 1 year continuous service you’ll be eligible for: Maternity leave: 16 weeks fully paid and 23 weeks statutory pay Paternity leave: 4 weeks full pay (including any statutory pay) and 2 weeks 50% pay We also offer shared parental leave through our partners Kane HR
- Employee mortgages: We’re thrilled to be able to provide the option of Gen H mortgages to our team. Enjoy perks like cashback on valuation and legal fees, and a discounted product range. Normal eligibility rules apply
- Hybrid working: We’re an office-led, hybrid-friendly company and we build this into our working culture. Guidelines around time in our Old street office are role and manager-dependent
- Cycle to work: We pay for your bicycle/e-bike upfront and in return, you enter a salary sacrifice agreement where you slowly pay off your bike each month, saving money on tax!
- Care concierge: It can be stressful to balance later-life caring responsibilities with work, often in addition to other commitments. As an organisation that is dedicated to looking after our people, we are happy to be able to share Legal & General’s Care Concierge Service with all Gen H employees
Company HQ
Farringdon, London, UK
Leadership
Graham McClelland
(CEO)Graham initially joined Gen H in 2021 as the CCO, becoming CFO in 2023, and CEO in 2025.
Share this job