Operations Lead, Quiver

£30-40k

Junior, Mid, Senior and Expert level

Paris

5 days a week in office (London)

Faster, emissionless delivery at checkout

Job no longer available

Faster, emissionless delivery at checkout

1-20 employees

RetailB2BConsumer GoodsDeliveryeCommerce

Job no longer available

£30-40k

Junior, Mid, Senior and Expert level

Paris

5 days a week in office (London)

1-20 employees

RetailB2BConsumer GoodsDeliveryeCommerce

Company mission

At Quiver we're re-imagining what urban delivery can be - we want it to be faster, emissionless, more customer-centric, more transparent and more responsive. To do this, Quiver's fulfilment network utilises our client's stores and our own micro-fulfilment centres to provide a unique customer experience.

Job

Company

Role

Who you are

Perhaps you have 2-10 years experience working in a demanding environment
Awesome if you have a legal background and are now looking to make the shift to a more dynamic and invigorating role with significant upside potential
Highly motivated - we’d like you to be teeming with excited energy
Process driven - process beats people so you need to be able to institute and write up a variety of processes
Must be able to work a Google Sheet - how to analyse inbound stats, what does it tell us and how do we improve ourselves
Be super flexible - roll up your sleeves and handle a variety of tasks each day
Have to be able to have a basic technical understanding of what we do and be able to hold your own in a technical conversation to explain how Quiver works
Must care about precision - spelling mistakes, grammatical errors and poor presentation are inexcusable and embarrassing - it's simply laziness. Got no room for that at Quiver
Strong communication skills - be able to write well, clearly and concisely as well as speak well and understand how to pitch yourself and Quiver to different people - especially to our couriers. Are you able to work with people of varying backgrounds and cultures? Can you manage and motivate?

What the job involves

Managing our couriers and vehicles and ensuring we have the supply to meet delivery demand
Establishing our micro-fulfilment centres and implementing internal processes to ensure they're setup and operating efficiently
Use a data-driven approach to adapt courier supply and internal priorities as needed

Our take

Amazon has fuelled shoppers’ demand for same-day delivery, and this is fundamentally changing the way consumers shop. It integrates the convenience of online retail with the immediacy of bricks-and-mortar stores.

Merchants, therefore, need to keep up with faster delivery and consumer expectations. Quiver is helping retailers do this by offering an instant eCommerce delivery service from both retail stores and fulfilment centres.

The company are rebuilding last-mile fulfilment to be faster, emissionless, and more customer-centric. Currently focused on London, Quiver will soon be expanding to additional cities around the globe.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (1 round)

Mar 2022

$1.4m

SEED

Total funding: $1.4m

Company benefits

Equity equity equity - we want this job to be a 4 year commitment between us and you. And we genuinely provide meaningful equity within the company to align our incentives together.
Unlimited holiday - we're all adults here. We expect you to work hard and we want to achieve great things but if you need time off, take it.
Take time for yourself - we're a startup so we have to work hard to make things happen and we know that this can put strain on other areas of your life. When you need some rest, take it. Prioritise yourself, your sleep, your health, your relationships. Read a book, see some friends. De-compress and look after yourself. We all need it.
Let us know what else we should offer! It's still early days at Quiver and you can have a meaningful impact on the culture we create.

Company HQ

Lambeth, London, UK

Leadership

Matt Barrie

(Founder)

Ex-Country Manager UK&I for Bolt, ex-Voi. Previously launched Solu in 2018 and sold it in 2019. Likes running marathons in Iceland.

Louis Collar-Smith

(Founder)

ex-BlackRock, MSc computer science, likes to cook.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job