Senior Data Platform Engineer, Parloa

• 7+ years of experience as a data engineer
• Thereof 2+ years of experience in developing data platforms
• Experience with cloud data platforms and Terraform, proficiency in Python
• Track record of building data platforms in accordance with legal requirements with a clear focus on data quality and observability
• Experience in designing systems and leading medium-sized technical projects (3-9 months roadmap)
• Strong spoken and written communication skills in English

Desirable

• As a Senior Data Platform Engineer (f/m/d)*, you will design and develop Parloa’s data platform
• The data platform will power Parloa’s data and machine learning products as well as analytics for decision intelligence and needs to be ready for petabyte scale
• The infrastructure you build will make an impact to transform the entire customer service industry leveraging data and AI
• Together with your team, take ownership of building and improving the data platform at Parloa, including data ingestion, data lake/house, tooling for building data products, orchestration, data catalog & lineage, streaming infrastructure, serving layer
• Take the lead in systems design for parts of the data platform
• Take ownership executing technical projects end-to-end for parts of the data platform: understanding user requirements, systems design, vendor evaluation, proof of concept, implementation, maintenance and support, continuous improvement
• Work directly with data engineers, ML engineers and analytics engineers to provide internal user support (first responder system) and understand user needs for improving the data platform

• Recruiter video call → Hiring Manager Interview → Coding Challenge → Technical Interview (Systems Design + Coding Challenge Review) → Meeting the team

• Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
• Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
• Competitive salary
• Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
• Flexible working hours and possibility to take additional vacation days
• A great company culture with regular team events, games night or other social activities
• And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks

Total funding: $94.5m

There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.