Product Manager, Arbor Education
APIs
£60-65k
More information about location
We helps schools transform the way they work using data
Be an early applicant
We helps schools transform the way they work using data
101-200 employees
Be an early applicant
£60-65k
More information about location
101-200 employees
Company mission
Arbor's mission to transform the way schools work for the better, and it starts by giving everyone the right tools and technology for the job.
Role
Who you are
- Considerable Product Management experience, ideally within a saas business
- Experience working with REST & GraphQL APIs
- Experience using tools like Postman for API testing & debugging
- Experience with usage logging tools like Datadog
- Strong and effective communication skills
- A good understanding of the education domain and key datasets (desirable)
- Ability to set and manage stakeholder expectations
- A good team player
- Working knowledge of Arbor MIS (desirable)
What the job involves
- Arbor has over 130 integration partners who use the API and developer portal to build read and write-back integrations
- Real work in schools will sit across many platforms, data sources, people and know-how
- It’s a divergent picture
- We are now developing Arbor’s API and developer offer to decrease the effort that it takes for people working in schools to bring all of these parts together and get their work done
- We are looking for a collaborative and user-centric Product Manager (APIs) to join our small (but growing) Ecosystem team and help us scale our Ecosystem platform
- The remit and focus of the role is to own Arbor’s strategic partner integrations and work with the Directors for Ecosystem to develop Arbor’s API and developer portal products into a successful commercial offering
- It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a clear communicator and enjoy working in a team, this is the role for you
- Own Arbor’s strategic API partner integrations throughout their full product lifecycle
- Work with the Directors for Ecosystem to develop Arbor’s API and developer portal products into a successful commercial offering
- Work with strategic API partners to scope and co-design integrations with Arbor’s APIs
- Increase the levels of ‘self-service’ available to API partners as they build with Arbor
- Project manage strategic API partner integrations, within clear agreed timescales
- Provide technical support to strategic API partners during their initial build phase of integrations
- Support strategic API partners in creating and executing documented, repeatable test plans for API integrations
- Coordinate beta testing activities with strategic API partners and Arbor customers
- Work with Arbor’s Product Marketing team and strategic API partner marketing teams to coordinate go-to-market activities for new integrations
- Work with Arbor’s Content Writer to ensure strategic API partner integrations are well documented on Arbor’s customer help centre
- Maintain the Arbor Developer Portal Knowledge Base and other supporting Arbor API documentation
- Work with Arbor’s Software Partnerships Manager to agree commercials with strategic API partners
- Support Arbor’s Software Partnership Manager in reviewing & approving inbound API partner integration requests
- Act as a technical escalation point for Arbor’s API Support Team (2nd Line Support Team), who provide technical support for Arbor’s wider ecosystem of API partners
- Collate, manage and prioritise Arbor customer feedback on strategic API partner integrations, ensuring feedback is shared with strategic API partners to continually enhance their integration with Arbor’s APIs
Application process
- Phone screen
- 1st stage
- 2nd stage
Salary benchmarks
Our take
Arbor helps schools transform the way they work, saving teachers time and improving student outcomes.
The mess and stress of data and admin is a major source of unhappiness in our schools. 60% of a teacher's time is spent on admin-related work, 53% agree that it contributes to stress and it's only getting worse every year. Arbor is tackling this by building hassle-free school technology. The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention.
With a team of diverse and experienced individuals, including former teachers and education specialists, the company stands poised to enact meaningful change within the sector, Its mission is clear: to assist schools in prioritising what matters most - enhancing the well-being of teachers and fostering positive student outcomes worldwide.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2020
$3.9m
EARLY VC
Dec 2018
$2.4m
EARLY VC
Total funding: $13.7m
Company benefits
- Aside from the chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday.
- At Arbor we're passionate about learning, and to support this we have a dedicated training budget for all teams.
- Dedicated Mental Health First Aiders and Wellbeing Champions with ongoing support and learning around mental health.
- Depending on your role we can also offer you flexible working - just mention it in your interview and we'll let you know what your options are
- We have regular team socials where we spend dedicated time together. This year we've had BBQs, been to theatre shows, gone white water rafting, and more!
- Half-day summer Fridays Plus, we shut the office for a day at Easter and over Christmas so you get some extra time off then too!
- 25 days holiday (excl. bank holidays)
- EAP - Choice of comprehensive 24/7 support services with UK and Ireland's most trusted health and wellbeing network.
- We're all about making an impact! So everyone who joins us gets 1 day a year to volunteer for a charity or cause of their choice
Company values
- Own what you do - We act like owners, embrace responsibility and own the outcomes of our work - both good and bad!
- Everyday's a school day - Education and technology have changed more in the last 10 years than in the last 100. We need to embrace change and continually challenge ourselves to grow and stay ahead
- Make an impact - We take pride in being part of a movement to improve how schools work, so we're always thinking about how we can make a difference
- No-one can whistle a symphony - ...it takes an orchestra! We work together as a team to help each other, our partners and our customers to achieve their full potential
Company HQ
London, UK
Articles
Leadership
James Weatherill
(CEO)Previously Analyst at Ledbury Research for 3 years and Venture Manager at Therefore Ventures for 1 year
People progressing
Joined as Marketing Executive, being promoted to Marketing Manager after 1 year
Ulrik joined Arbor 10 years ago as a junior developer and has moved through the ranks to Principle Engineer and our longest serving engineer. A great representation of career progression at Arbor!
Diversity, Equity & Inclusion at Arbor Education
Ben Ainger (Talent Acquisition Lead)
- At Arbor, our mission is to transform the ways schools work. That means we serve a broad and diverse professional community - from teachers to SLT to Support Staff - and an equally diverse student and parent community. We want to make sure we build the best products for our schools, and we passionately believe that starts with building a workforce as diverse as the communities we serve
- As of today we know we’re not there yet, but we’re committed to doing the work to improve. We want Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive
- Our focus over the past few months has been on understanding where we need to improve, and on making sure that everyone at Arbor has had the chance to share their views. So far, we’ve established a Diversity and Inclusion Committee, surveyed our team, hosted training and workshops, and reviewed our recruitment process. We know we’ve still got big work to do, but we’re actively working on it. We look forward to hearing your thoughts on how we’re doing
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