Senior Project Manager, CMC Markets

CMC Markets stands out through its business model - the company focusses on client service to maintain a high retention rate. The market confirms the success of its strategy, with a large percentage of its revenue generated by clients who have been with the company for more than 2 years. The company is also highly rated for its client satisfaction, and sets out to educate its audience through webinars, events, and online courses.

CMC Markets' focus appears to be on continuing to invest in new technologies and customer service, in order to support its expanding client base. For example the launch of the “Plus Plan” account for its stock trading platform, CMC Invest, means investors can open ISAs through CMC, adding more flexibility for users to make choices for their own investment journey.