Forward Deployed Engineering Solutions Consultant, Syndio
$105-140k
+ Equity
Pay transparency compliance solutions
Open for applications
Pay transparency compliance solutions
101-200 employees
Open for applications
$105-140k
+ Equity
101-200 employees
Company mission
To help companies eradicate workplace inequities and ensure every employee is valued for who they are and what they contribute to their company's' success.
Role
Who you are
- 3-5+ years of experience as a Software Engineer, Forward Deployed Engineer, or Technical Solutions Consultant in a B2B SaaS environment
- Technical Proficiency: Strong hands-on experience with SQL and Python for data transformation and ETL processes
- AI Prompting Mastery: Proficiency in leveraging LLMs and AI prompting to accelerate complex implementations, automate data mapping and resolve technical product exceptions
- Integration Expertise: Experience working with APIs and modern iPaaS / Integration tools to move data between enterprise systems (HRIS, ATS, Payroll)
- Client-Centric Vision: Ability to lead technical deep-dives with client stakeholders, translating their business needs into platform configurations
- Operational Excellence: Proven ability to manage multiple complex technical workstreams simultaneously while maintaining high quality and documentation standards
- You are a "Technical Visionary": You don't just follow a checklist; you look at a client’s data and requirements, and see the most efficient path to value
- You Thrive on Complexity: You enjoy the "puzzle" of mapping messy, real-world enterprise data into a structured platform
- You are a Strong Communicator: You can explain a complex SQL join to a non-technical HR leader and a product roadmap to a backend engineer
- You are an Early Adopter: You are excited about using AI to augment your workflow and are constantly looking for ways to automate repetitive implementation tasks.\
- You Value Partnerships: You work well cross-functionally and understand that successful implementations require a blend of technical precision and empathetic customer service
- At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us
What the job involves
- We are seeking a Forward Deployed Engineer to serve as the technical architect and execution lead for our most critical client implementations
- You will be a founding member of a team dedicated to the "last mile" of the Syndio experience - ensuring that our customers’ complex data environments are seamlessly integrated into our platform and clients can be onboarded into our platform with minimum effort
- In this role, you aren’t just "onboarding" a client; you are building the data foundations that allow enterprise leaders to make fair, confident pay decisions
- You will work at the intersection of Software Engineering and Solutions Architecture, using our new Implementation Platform and cutting-edge AI tools to transform disparate data into Decision Intelligence
- Hands-on Technical Execution: Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform
- Innovate with AI: Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that "out of the box" features don't yet cover
- Drive True Adoption: Ensure the platform isn't just "live"; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow
- Modern Tech Stack: Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform
- Cross-Functional Impact: Act as the technical voice of the customer. You will provide direct feedback to the Core Engineering and Product teams to help shape the future of our Data ingestion and Pay Intelligence products
- In the 1st Month:
- Complete onboarding on the Syndio platform and the "Decision Intelligence" vision
- Master the new Integration Platform and current data loading artifacts
- Shadow 2-3 strategic client implementations and identify potential automation opportunities
- Contribute to a pilot migration of an existing client’s data into the new platform
- At 3 Months:
- Independently lead technical implementations for new clients
- Execute data migrations for a segment of the existing client base into the new Integration platform
- Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team
- Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value
- By 6 Months:
- Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time
- Help achieve the goal of migrating 70% of the client base to the new Integration platform solution
- Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features
Application process
- Below you'll find an outline of the interview plan for our Forward Deployed Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision
- 30 min phone call with a member of our Talent Team
- 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering)
- Technical/Strategic Evaluation: A take-home or live case study focusing on:
- Designing a data ingestion plan for a complex client
- Demonstrating how you leverage AI prompting to solve an implementation exception
- Creating a "theoretical" plan for group setup and user adoption
- 45 min technical interview with a Senior Engineer to walk through your code or logic
- 2-3 video interviews with key members of the Customer Success and Product teams
- 30 min interview with the SVP of Engineering - Data Strategy
Our take
As companies are making greater commitments to paying and treating their employees more equitably, Syndio offers them an analytics driven platform that enables them to more easily measure, achieve, and maintain this. The startup counts a number of Fortune 500 companies amongst its customers, including American Airlines, Salesforce, and Nordstrom.
Workplace equity is about much more than just boosting brand reputation. Recruitment and staff retention, company culture, and business performance have all been shown to improve with better DE&I results. Therefore, the draw of Syndio’s offering is quite clear - enabling businesses to convert verbal promises into measurable, provable outcomes.
Syndio’s growth since its 2016 launch has been impressive, with funding secured in 2022 allowing it to ramp up operations and scaling efforts. It also joined the London Stock Exchange Issuer Services Marketplace, becoming a trusted third-party service provider for listed companies - which gives it a chance to serve yet more impressive clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2022
$50m
SERIES C
Sep 2021
$50m
SERIES C
Total funding: $132.8m
Company benefits
- Best medical plans on the market (90% employee coverage, 50% dependents)
- Life & Disability paid by the company
- Stock options
- Up to 16 weeks of paid parental leave
- 401(k) option
- Access to Talkspace online therapy
Leadership
Maria Colacurcio
(CEO)Co-founded and was VP of Marketing at digital work collaboration platform Smartsheet. Co-founded and is a Board Member at Fair Pay Workplace. Has worked in managerial and directorial roles at Starbucks and Microsoft, and founded educators' professional development foundation Ideas Ignited.
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