Account Manager, Air
SMB, Scaled
$140-180k
OTE
3+ days a week in office
Cloud-based storage for images and videos
Be an early applicant
Cloud-based storage for images and videos
201-500 employees
Be an early applicant
$140-180k
OTE
3+ days a week in office
201-500 employees
Company mission
To make creativity easy, fast and fun. Air rethink traditional cloud storage, and make it easier for companies to get from a brainstorm to the final deliverable.
Role
Who you are
- We're looking for someone who is customer-obsessed, commercially minded, and energized by building relationships that drive results. You're resourceful, low-ego, and take full ownership of outcomes. You don't wait for permission — you find a way
- You thrive in fast-moving environments where ownership matters. You're energetic, focused, and bring genuine determination to your work every day. Startup life means wearing multiple hats — and you see that as an opportunity, not a burden
- 2+ years as an Account Manager or Account Executive in a B2B SaaS environment
- Demonstrated ability to drive revenue through expansion, renewals, and product adoption
- Consistent track record of meeting or exceeding quota and key performance targets
- Strong relationship management skills with the ability to build trust and influence decision-makers at every level
- Effective storyteller — comfortable creating polished, customer-facing materials like onboarding guides, QBRs, and success plans
- Data-driven approach to managing your book, tracking product usage, health scores, engagement, and retention to inform how you prioritize and act
- High personal standards, pride in your work, and a desire to build something meaningful alongside a driven, collaborative team
What the job involves
- As a Scaled Account Manager at Air, you'll own a large book of business and serve as a strategic partner to your customers — educating them on new product lines and tiers, driving adoption, and identifying upsell opportunities that align with their needs
- Your goal: ensure every customer realizes the full value of Air's evolving platform while growing revenue through smart, intentional account management
- This is a revenue-generating role that blends relationship building with real business impact. You'll carry a quota with variable compensation, directly tying your success to the company's growth
- Revenue Growth & Retention: You own your number. By deeply understanding your accounts, identifying expansion opportunities, and driving adoption of new product lines and tiers, you consistently grow revenue while maintaining strong retention across your book
- Product Adoption & Upsell: You're a consultative seller who educates customers on the full value of Air's platform. You connect product capabilities to business outcomes, making upsells feel like solutions — not pitches
- Trusted Partnerships: You're not order-taking — you're advising. Customers see you as a strategic partner because you understand their business, bring proactive recommendations, and consistently deliver on what you commit to
- Customer Advocacy: Your best customers become your best pipeline. They refer peers, participate in case studies, and champion Air internally — because you've built real trust and delivered real results
- Act like a driver: Take initiative and ownership without waiting to be told
- Work in public: Share ideas openly, get feedback early, and collaborate across teams
- Play to win: Aim high and bring creativity, adaptability, and focus to your work
- Say the hard thing: Give and receive feedback with clarity and respect
- Disagree and commit: Debate honestly, then align quickly to move forward together
Our take
Every day, marketers waste countless hours organising, finding, approving, and sharing content — this mindless work gets in the way of the creative process. Air's product automates these tasks, giving creators back time to do what they do best: create.
Air works as a cloud collaboration platform that negates the need to move items to and from the cloud when working with visual content. Teams can use the platform to search, review, and manage all their content in one place. Users can migrate their content from Dropbox or hard drives, and once all assets are in Air, the platform automates the work and keeps the library organised.
Air's 2022 round of funding from Tiger Global Group and Headline is being used to build out more product features and expand the team. Further, over recent years that has been a rapid surge in the cloud collaboration market, which is forecast to surpass $100 billion by 2030. Air is therefore operating well in a market that is expected to see significant growth.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jan 2025
$35m
SERIES B
Jan 2022
$10m
EARLY VC
Total funding: $70.5m
Company benefits
- Air contributes 90% to medical, dental, and vision insurance and 75% to dependent coverage
- Employees also have life insurance, disability insurance, and membership to One Medical
- 401k program
- Commuter benefits
- Generous work from home stipend
- Professional development reimbursement
- Unlimited vacation days
Company HQ
Gowanus, NY
Leadership
Shane Hegde
(Co-Founder & CEO)Studied Science at Stanford. Co-Founder & CEO of Swap Mobile. An Investor at HPS Investment Partners. Chief Digital Strategist at REVOLT MEDIA & TV.
Tyler Strand
(Co-Founder & CTO / COO)Studied Computer Science at Stanford. Co-founder & CEO of hostess.fm. Worked for over a year at Beatport, from Product Manager to Director of Product. Was Partner & Director of Product Management at Postlight.
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