Senior Growth Manager, Pendulum Therapeutics
Retention
$140-175k
+ Equity
Reinventing personal health naturally through the microbiome
Open for applications
Reinventing personal health naturally through the microbiome
21-100 employees
Open for applications
$140-175k
+ Equity
21-100 employees
Company mission
To bridge nature and medicine.
Role
Who you are
- The successful candidate has the strategic capability to identify and measure retention experiments, deep customer empathy, and a passion for data and analysis
- This person loves to take ownership and be impactful while also enjoying working in a dynamic environment
- This growth and strategy oriented Senior Manager is excited to evaluate complex business issues and opportunities, bring strategies to life and see measurable impact of their work
- 3-6 years of experience in go to market or consumer marketing roles
- 1-2 years of experience in a strategy focused role
- Expert analytical skills with proven ability to scrutinize large amounts of data and turn it into actionable initiatives (including both quantitative and qualitative data)
- A growth mindset and drive to grow the business
- A desire to be in a high-impact role that will shape the company's growth and interact with senior leadership across the company
- A collaborative and transparent style
What the job involves
- Pendulum is seeking a Senior Growth Manager (Retention) to own and lead the strategy and operations of customer retention – Pendulum’s largest revenue channel
- This person will report directly to the VP, Consumer Revenue and will collaborate closely with the growth, revenue operations, brand and compute teams with a focus on customer lifetime value
- Develop customer retention strategy and approach based on analysis and experimentation
- Set up and drive measurable experiments to increase customer LTV
- In partnership with our Brand Team, build out and optimize our customer journeys to increase AOV and LTV
- Own our customer referral program
- In partnership with Ecomm and our email agency, oversee customer touchpoints for existing members
Our take
Pendulum Therapeutics developed its product by analyzing the genetic material of microbes in the human body. Its debut product, Pendulum Glucose Control is a medical probiotic, the first of its type to be clinically proven to be effective at lowering blood sugar spikes in people with type 2 diabetes. Classified as a medical food, it bridges the gap between medication that can cause side effects and generic probiotic products that have no scientific backup with regards to efficacy.
Pendulum Glucose Control has been greatly in demand, and so with a $54M investment, manufacturing has scaled up. Other products from Pendulum include supplements for gut health and metabolism optimization supplements, the latter also becoming a key product from the team.
In 2023, Pendulum increased its already thriving publicity with the appointment of actor Halle Berry as its CCO, hinting at a scaling up of its operations in line with its media visibility. Its 2024 breakthrough product has been its GLP-1 Probiotic drink, a first-of-its-kind drink to control metabolism.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 401k with company matching
- Competitive salary and equity packages
- Health, dental, vision, and life insurance
- Flexible schedules and unlimited vacation policy
- Commuter benefits
- Cell phone stipend
- Collaborative team environment
- Casual culture (66% of founders usually wear hoodies)
- Small on-site gym
- Strong emphasis on work/life balance: we believe it, we encourage it, we live it
- Walking distance to Bart & Muni
Company HQ
Dogpatch, San Francisco, CA
Articles
Leadership
John Eid
(CSO & Co-Founder)They took a Ph.D. at The University of Illinois before spending 8 years at Pacific Biosciences. They left this Principal Scientist role in September 2013 to co-found Pendulum Therapeutics, serving since as Chief Scientific Officer.
Colleen Cutcliffe
(CEO & Co-Founder)Having studied for a Ph.D. at John Hopkins University, they worked as a Hospital Project Manager for 3 years prior to joining Elan Pharmaceuticals as a Scientist. They spent 4 years at Pacific Biosciences with John before co-founding Pendulum Therapeutics in 2013.
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